Danna Ross Email & Phone Number

New York, NY, US

• Develop and manage client partnerships, serve as point of contact for all business needs and engage clients with new banking and technology products
• Manage contract negotiations, technical integration on to various banking & payment API offerings and on boarding for all new clients
• Work cross functionally with internal teams (IT, product, operations, risk, sales) to determine product strategy and execution while managing tight deadlines
• Review, produce, and analyze pricing models for incoming and current clients to forecast potential revenue and validate initial revenue projections
• Collaborate with technology and product teams to enhance product offerings and services such as Push-to-Card payments and create solutions to optimize workflow operations for future partnerships

• Developed and maintained internal and external partnerships to facilitate timely and efficient execution of new innovative products
• Sourced innovative customer experience solutions through biometric products and executed Proof of Concept (POC) to automate manual processes and enhance traveler experience
• Determined functional requirements of product and collaborated with business partners on delivery to meet business needs
• Led implementation of 3 new biometric products and designed customer flow to ensure enhanced customer experience
• Worked with various IT teams to determine integration and scalability of technology products and managed timelines
• Standardized data collection in order to analyze data to determine stability of biometric product which led to identifying opportunity for software releases to enhance product

• Cultivated partnerships with several business partners to help build out successful and sustainable college program for employees
• Scoped out corporate Learning Management System (LMS) functionality requirements, assisted in design, implementation and project management
• Conducted User Acceptance Testing (UAT), collected feedback to identify system enhancements, and implemented necessary changes to ensure LMS system satisfied business needs
• Partnered with talent management to create protocol to measure program impact on outcomes of interest including employee retention, promotion and transfer rates
• Identified opportunities for program enhancement and strengths such as increased employee engagement and commitment through user-based program evaluations
• Collaborated with business partners to gather student progress, evaluate and synthesize data to guide decisions regarding student progress

New York, New York

• Oversaw marketing and creative processes for international, national and 18 regional departments
• Consulted with global offices to determine design and marketing approach for various events, and organized local marketing team to collaborate on creative plan
• Assisted PR National Director and Digital Media Manager with managing marketing and advertising campaigns, and analyzed all reports
• Reviewed copy to ensure compliance with all brand guidelines
• Represented company at various events including national dinners and galas
• Designed and assisted with developing award materials and website, to support award requests prompted by Representatives to be given to clients

New York, New York

• Compiled and filed necessary legal documentation with appropriate regulatory banking authorities
• Assisted in implementing internal reporting standards to ensure company compliance with applicable laws
• Reviewed and uploaded bank rate sheets onto company’s intranet site
• Maintained and managed digital legal database of company’s government filings

• Host large school events with reputable speakers and informal info sessions
• Organize monthly meetings to delegate tasks to achieve chapter objectives
• Supervise completion of duties by other officers and maintain records of all current members in database

• Supervised and instructed participants during studies run by the research lab
• Participated in monthly lab meetings with supervisor, graduate students and fellow lab members and discussed recent research, results, new experiments and current studies
• Researched, developed and presented on new experiments pertaining to the interaction between and emotion and cognition and he effect emotion has on various cognitive processes

• Assisted head teacher in creating and revising class curriculum to meet student needs
• Responded to parent inquires and concerns in a professional and amicable manner
• Maintained order of classroom in absence of the head teacher

• Managed multiple phone line system for medical office
• Greeted all patients, responded to all patient requests and referred inquiries
• Maintained business office inventory and equipment by checking stock to determine inventory level
• Maintained records of all patients and performed various administrative duties

Master Of Science (Ms), Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology; Minor: Business, 3.9

Activities and Societies: Psi Chi Honor Society