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A team-oriented, hands-on Solutions Architect and ServiceNow and Observability Developer who provides: leadership, architecture, and implementation as needed to build or improve existing holistic solutions comprised of tools, people, knowledge and processes. Draws on:• Twenty years of "real world" experience in over 50 Fortune-500s, government agencies, and startups.• Applies DevOps, SRE, AIOps, and Agile as a part of transition teams for legacy companies/agencies.• Cloud innovator since 1999, creating SaaS to IaaS solutions for CoolAlerts, SiteROCK, Verizon, Cisco, IBM, and Savvis. • Deep industry roots and project ties; uses social and technical engineering where required. • System programming origins at Oracle, VISA, and Chevron.• Published author, lecturer, and conference speaker.TECHNICAL SKILLS:• Observability | Metrics | Traces | Logs | Configuration Management | Automation | OpenTelemetry | Analytics | SLO | AIOps | ML• Standards: Agile/Scrum, DevOps, SRE, ITIL, OSS, FCAPS, SDLC• ServiceNow: ITSM,ITOM,ITAM,SPM (ITBM), CSDM/CMDB,CSM,TNI, FlowDesigner,IntegrationHub,Discovery,Upgrades,mid-server• Hardware: Windows, Linux, Cisco, Juniper, Rubrik, Dell EMC, F5, Palo Alto • Monitoring: New Relic, Datadog, Honeycomb, Prometheus, Grafana, Moogsoft, Nagios, OpManger, Netcool, Zabbix, Xymon, Splunk, net-snmp• Buses: Apache QPID, RabbitMQ, IBM MQ, GCP Pub/Sub• Metric & Text Tools: tcpdump, strace, netstat, fping, nmap, nslookup, dig, awk, sed, vi, uniq, grep, sort• Protocol Analysis: TCP, UDP, Netflow, IPFix, sFlow, ICMP, SNMP v1 v2c v3, NTP, Syslog, BGP, OSPF, EIGRP, RIPv2, SPX/IPX, SNA, TL1, etc.• Languages: JavaScript (jQuery, datatables.net, etc.), Python, PowerShell, Perl, JAVA, Golang, C++, Bash, SQL, PHP• Data Platforms: MySQL, MS-SQL, Postgres, DB2, Oracle, MongoDB, ELK (Elasticsearch)• API & Format: XML, ReST, SOAP, JAML, YAML, JSON, HTML, CSS, OpenAPI (swagger)• Cloud & DevOps: AWS, VirtualBox, VMware, Citrix, Vagrant, Kubernetes, Docker, CI/CD, Git, Ansible, Chef, Puppet
Integritypro Consulting, Llc
View- Website:
- ipc-concepts.com
- Employees:
- 56
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Senior Security ConsultantIntegritypro Consulting, LlcPort Townsend, Wa, Us
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Principal Architect And DeveloperMerrick Synergy Aug 2024 - PresentA team-oriented, hands-on Solutions Architect and Developer who provides: leadership, architecture, and implementation as needed to build or improve existing holistic solutions comprised of tools, people, knowledge, and processes. -
Principal Servicenow Architect & Observability ConsultantNms Guru Jun 2003 - PresentTeam-centric Solution Architect and Observability and ServiceNow Developer, owning, managing, and implementing green-field as well as brown-field asset management, CMDB, observability, and configuration solutions for standalone air-gapped, cloud, and hybrid environments. Customer sampling:• Gulfstream resuscitated Observability defunct for two years and consolidated a dozen platforms to ServiceNow, OpManager, and Xymon. Identified stakeholders/customers. Focused on customer needs, architected ServiceNow ITOM, and created gateways to forward alerts to ServiceNow. Reduced required Observability maintenance staff from 6 FTEs to 1+1/2 FTEs. • Moogsoft consultant to CEO/COO. Added feature to automate the conversion of Netcool OMNIbus rules (typically one million lines or more) to JavaScript. This reduced customer onboarding from months to days. Parameterized AIOps in the Moogsoft product to eliminate custom coding on a per-customer basis. Pitched analytics architecture for future product releases.• IBM rescued ServiceNow and observability projects for over a dozen IBM customers, usually as the 3rd or 4th developer. Acted as Product Manager to triage and fix problems that always involved issues with requirements, people, processes, as well as tool architectures.• Juniper advised the CTO office on the future of Cloud, Networks, Monitoring, and CMDB. Over 25 Fortune 500, government agencies, and military branches. Customers included: Bank of America, VISA, TIAA-CREF, Nationwide, Wells Fargo, AT&T, Verizon, Verizon Wireless, Aircell (GogoAir), Syniverse, Clear, US Cellular, Time Warner, Savvis. Fibertower, Cisco, Juniper, DISA, US Army, US Navy, US Air Force, OG&E, IBM, Oracle, and Xerox.
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Principal Servicenow Architect And DeveloperCdk Global Nov 2018 - Feb 2023Austin, Texas, UsStarted as product manager for FinOps, Asset Mgmt, and CMDB at CDK. Evolved solution from “skunkworks” to “shrink-wrap.”• Discovered, defined, developed, and delivered CMDB Observability Dashboard for ServiceNow CMDB. Accelerated 90% compliance timeline from 24 months to 9 months. Automated: orphan culling, de-duplication task creation, and device certification task creation. Trained offshore team to manage tasks. Directed department heads to monitor stale discovery & noncompliance metrics at the behest of the CTO.• Organized cross-vendor team of ServiceNow, Dell, and CDK to create and execute Dell EMC ServiceNow discovery and plugins for $0 including: PowerScale/Isilon, XtremeIO, PowerMax/VMAX, and Data Domain.• Organized cross-vendor team (ServiceNow, Rubrik, CDK) to identify and correct defects in the ServiceNow Rubrik plugin, Rubrik discovery, and automated incident creation based on Rubrik backup metrics.• Product Owner of IQR, a “skunkworks” FinOps & CMDB application. Launched and executed a feature to integrate with 90+ AWS accounts, coded in Python (pandas, boto3, etc.) Recommended and managed conversion from “skunkworks” to New Relic and ServiceNow CMDB and Asset Management. -
Senior Solution Sre DeveloperHuawei Feb 2017 - Nov 2018Shenzhen, Guangdong, CnJoined the DevOps/SRE development team. Took ownership of a brown-field 2-year-old project to co-create a secure “puppet” like configuration management service and protocol for Huawei gear in Java Python, Golang. Reassessed customer requirements and determined a new MVP. Brought the project to completion in 12 months instead of 18. Created CI/CD pipeline and built an automated test framework in Bash. -
Principal Devops Sre & Cloud ConsultantStone Door Group Jan 2013 - Feb 2017Monteagle, Tennessee, UsAssigned to imploding situations and customer escalation, rescuing projects by going beyond technical architecture and solving organizational, business, and customer success & requirement issues. Including:• Meteorcomm (via Redhat) integrated Grafana and wrote a custom Prometheus exporter to connect to a custom network based on C++ and QPID linking all railroad assets. Packaged solution for resale to railroad customers. Python, C++, Bash.• Kaiser Permanente created an online, on-demand asset store to build VMware and AWS instances. Integrated with ServiceNow Service Portal, Incident, and CMDB. Chef, Ansible, Python, C. -
CtoCoolalerts Jan 2000 - Dec 2012Conceived and co-architected Observability SaaS solution. Wrote async poller for ICMP & SNMP in C. Created routing-aware network discovery & “fingerprinting” device discovery in PERL. Implemented rudimentary AIOps, downstream suppression, and streamlined HTML and TK interface. Collected ongoing requirements and set technological posture for the service.
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Managing Partner (Burgess & Associates, Inc.)Recruiter Place May 2003 - Dec 2011Built brand and web presence. Identified and adopted the open CATS candidate tracking system. Articulated and automated the work flows within CATS. Created recruiter training program. Grew virtual company to 50 employees.
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Founding PartnerFedtechservices Nov 2007 - Jan 2009Created LLC and built brand. Wrote RFC and won 25 mil contract competing with SAIC and Lockheed for USCENTCOM CTO office. Found financial vehicle and facility clearance sponsor. Architected solution and partnered with Cisco, Dell, NetQoS, Packeteer, Alterpoint, and IBM to implement.
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Principal ConsultantAlterpoint 2007 - 2008UsArchitects comprehensive OSS BSS solutions including fault, performance, ticketing, ETL, and configuration management solutions. Champion product lines integrations into other Network Management tools. -
Observability Product Manager And Chief Itaas ArchitectCisco Aug 2005 - Nov 2007San Jose, Ca, UsObservability Product Manager and Chief ITaaS Architect for over 100 Cisco customers’ applications, servers, and network devices. Retooled organizational structure, support processes, ticketing, and knowledge base, as well as tool architecture to meet Cisco’s Fortune 500 posture, rather than Netsolve’s startup posture. The updates increased capacity by 1000%, reduced bandwidth consumption by 60%, and improved customer satisfaction. -
Principal ConsultantInternational Network Services May 1996 - Aug 2005UsProduct manager of IPControl, IP block and DNS/DHCP management solution. Implemented, supported, and managed complex monitoring/observability solutions for Fortune 500 companies including: Kaiser Permanente, Mervyns, and State of California, Airtouch, American Airlines, Flagstar, Kaiser Permanente, Mervyns, Oracle, State of California, Time-Warner Telecom, Turner Construction, Toyota, and Veritas. Presented at webinars and HP & IBM conferences. Published multiple white papers & books. -
Principal Network ConsultantAt&T (Was Callisma) 2000 - 2003Architected and implemented complex Observability solutions for Fortune 500 companies including: Applied Materials, Capital Group, Fibertower, Riversoft, SiteROCK, Verizon, and VISA. Wrote white papers for Concord, Open, and the Netcool users group.
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Senor Systems ProgrammerVisa 1995 - 1996Foster City, California, UsProduct Manager for VISA Access Points (Gateway product for banks to access VISA's financial network.) Developed assembly 8088 and C based apps on the real-time QNX OS. Integrated digicard and other intelligent communication cards running proprietary operating systems into QNX. Worked with Sync, BSC, SNA (APPC, APPN), SPX/IPX, TCP/IP, X.25 and other protocols, connecting banks to VISA*NET for authorization and reconciliation. -
Support Specialist And Senior DeveloperOracle 1993 - 1994Austin, Texas, UsResolved complex multi-vendor technical and political issues involving Oracle's RDBMS and Network products. -
ProgrammerChevron 1993 - 1993San Ramon, Ca, UsHelped design a custom, forth generational language wrapped around PL/1 and REXX.
Daniel Needles Skills
Daniel Needles Education Details
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University Of California, DavisAnd Economics -
Davis HighComputer Science & Mathematics And Economics
Frequently Asked Questions about Daniel Needles
What company does Daniel Needles work for?
Daniel Needles works for Integritypro Consulting, Llc
What is Daniel Needles's role at the current company?
Daniel Needles's current role is Senior Security Consultant.
What is Daniel Needles's email address?
Daniel Needles's email address is d.****@****ail.com
What is Daniel Needles's direct phone number?
Daniel Needles's direct phone number is +151262*****
What schools did Daniel Needles attend?
Daniel Needles attended University Of California, Davis, Davis High.
What skills is Daniel Needles known for?
Daniel Needles has skills like Cloud Computing, Integration, Virtualization, Solaris, Security, Itil, Enterprise Software, Enterprise Architecture, Dns, Cisco Technologies, Tcp/ip, Networking.
Who are Daniel Needles's colleagues?
Daniel Needles's colleagues are Robbie Deonarain, Jakob Wiant, Dylan Ngo, Khine Hnin, Noah Pendleton, Grace Hennessey, Camryn Stewart.
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