• Adept at maintaining composure while dealing with volatile individuals and situations• Proven ability to communicate technical information in an accurate and customer-friendly way• Maintain patients’ records and files as per the facility’s standard operating procedures• Accomplished the targets of resident care plans

• Care for patients suffering from mental and physical handicaps• Diffused extremely anxious and traumatic situations for confused patients• Meticulous and detail-oriented research regarding medications to ensure accurate documentation and through follow-through• Strong communication; effectively convey operational policies and procedures to all levels of personnel and clientele

• Highly organized; able to meet tight deadlines in a fast-paced environment• Hired and trained all employees while continuing to interact with clients and suppliers• Assisted with the planning and execution of out of state branch office