Danni Coxon-Smith
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Danni Coxon-Smith Email & Phone Number

AI Chatbot Conversation Designer at Vodafone at Vodafone
Location: United Kingdom, United Kingdom, United Kingdom 9 work roles 3 schools
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Current company
Vodafone
Role
AI Chatbot Conversation Designer at Vodafone
Location
United Kingdom, United Kingdom, United Kingdom
Company size
154241 employees

Who is Danni Coxon-Smith? Overview

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Quick answer

Danni Coxon-Smith is listed as AI Chatbot Conversation Designer at Vodafone at Vodafone, a company with 154241 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Danni Coxon-Smith.

Danni Coxon-Smith previously worked as AI Chatbot Conversation Designer at Vodafone and Service Designer/AI Delivery Manager at Versus Arthritis. Danni Coxon-Smith holds Ma, Creative And Media Enterprises from University Of Warwick.

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Email format at Vodafone

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Vodafone

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Profile bio

About Danni Coxon-Smith

An experienced service designer specializing in AI and conversation design, looking for new ways to support people to use AI to do good.

Listed skills include Editing, Proofreading, Editorial, Copy Editing, and 9 others.

Current workplace

Danni Coxon-Smith's current company

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Vodafone
Vodafone
AI Chatbot Conversation Designer at Vodafone
berks, west berkshire, united kingdom
Website
vodafone.com
Employees
154241
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9 roles

Danni Coxon-Smith work experience

A career timeline built from the work history available for this profile.

Ai Chatbot Conversation Designer

Current
Vodafone
Mar 2022 - Present

Service Designer/Ai Delivery Manager

Versus Arthritis

- Manage the AI programme and team to deliver projects in more sustainable and scalable ways.- Liaise with external agencies and manage budgets and statements of work.- Align AI products and services with the digital framework.- Lead a team of subject matter experts and developers in the use of design thinking to understand business problems and user.

Jan 2020 - Feb 2022

Senior Digital Content Editor

Versus Arthritis

- Mapped and created dialogue flows for the UK's first arthritis-focused chatbot, primarily in IBM Watson.- Conducted conversation log analysis to identify areas for improvements.- Made iterative product improvements through bug logging in Microsoft DevOps, backlog grooming/prioritisation and bug fixing.- Ran user testing sessions to make recommendations.

Sep 2018 - Jan 2020

Senior Digital Content Editor

Arthritis Research Uk

- Created the in-house style guide.

May 2017 - Sep 2018

Digital Content Editor

Arthritis Research Uk

Chesterfield

- Provided training on writing for the web and using CMS (Sitecore).- Managed multiple rolling projects.- Used COPE principles to create clear and concise content for multiple channels.

Jan 2014 - May 2017

Project Editor

Arthritis Research Uk

Chesterfield

- Wrote and edited medical content to provide up-to-date, accurate and easy-to-understand information about arthritis.- Proofread copy before publication.Key roles:• Writing, editing and proofreading medical content for print and web• Uploading content to the web using Sitecore CMS• Liaising with medical professionals, members of the public and external.

Oct 2010 - Jan 2014

Editor

Db Publishing

- Edited copy for a sports and local interest books.

May 2010 - Oct 2010

Sales And Marketing Coordinator

Db Publishing
Apr 2009 - May 2010

Sales Advisor

Vodafone
Oct 2005 - Aug 2009
Team & coworkers

Colleagues at Vodafone

Other employees you can reach at vodafone.com. View company contacts for 154241 employees →

RA Rashid Anwer Rashid Anwer Colleague at Vodafone India, India View → JM Jihan Mahmoud Jihan Mahmoud Colleague at Vodafone Cairo, Egypt, Egypt View → TN Tobias Neumann Tobias Neumann Colleague at Vodafone Cologne, North Rhine-Westphalia, Germany, Germany View → NB Nikhil Bhatt Nikhil Bhatt Colleague at Vodafone United Kingdom, United Kingdom View → SG Susanne Grünewald Susanne Grünewald Colleague at Vodafone Germany, Germany View → FM Fabrizio Michetti Aschi Fabrizio Michetti Aschi Colleague at Vodafone Rome, Latium, Italy, Italy View → SM Sally Mohamed Said Sally Mohamed Said Colleague at Vodafone Egypt, Egypt View → PP Partha Parida Partha Parida Colleague at Vodafone Pune, Maharashtra, India, India View → RT Rachael Thompson Rachael Thompson Colleague at Vodafone New Zealand, New Zealand View → RM Roberto Memoli Roberto Memoli Colleague at Vodafone Baronissi, Campania, Italy, Italy View →
3 education records

Danni Coxon-Smith education

Ma, Creative And Media Enterprises

University Of Warwick

Activities and Societies: Student ambassador for Warwick Arts Centre Modules included: - Creativity and organisation - Theories of.

Ba (Hons), English

University Of Birmingham

Activities and Societies: Dance Society, English Society. Modern Dance teacher

A Levels, English, Psychology, Biology, General Studies

The Friary School
FAQ

Frequently asked questions about Danni Coxon-Smith

Quick answers generated from the profile data available on this page.

What company does Danni Coxon-Smith work for?

Danni Coxon-Smith works for Vodafone.

What is Danni Coxon-Smith's role at Vodafone?

Danni Coxon-Smith is listed as AI Chatbot Conversation Designer at Vodafone at Vodafone.

Where is Danni Coxon-Smith based?

Danni Coxon-Smith is based in United Kingdom, United Kingdom, United Kingdom while working with Vodafone.

What companies has Danni Coxon-Smith worked for?

Danni Coxon-Smith has worked for Vodafone, Versus Arthritis, Arthritis Research Uk, and Db Publishing.

Who are Danni Coxon-Smith's colleagues at Vodafone?

Danni Coxon-Smith's colleagues at Vodafone include Rashid Anwer, Jihan Mahmoud, Tobias Neumann, Nikhil Bhatt, and Susanne Grünewald.

How can I contact Danni Coxon-Smith?

You can use AeroLeads to view verified contact signals for Danni Coxon-Smith at Vodafone, including work email, phone, and LinkedIn data when available.

What schools did Danni Coxon-Smith attend?

Danni Coxon-Smith holds Ma, Creative And Media Enterprises from University Of Warwick.

What skills is Danni Coxon-Smith known for?

Danni Coxon-Smith is listed with skills including Editing, Proofreading, Editorial, Copy Editing, Publishing, Project Management, Web Editing, and Plain English.

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