Information Technology System Administrator
Fakse, Zealand, Denmark
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.• Installed and upgraded computer components and software, managed virtual servers, and integrated automation processes.• Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.• Provided documentation and technical specifications to IT Director for planning and implementing new or upgrades of IT infrastructure.• Performed and delegated regular backup operations and implemented appropriate processes for data protection, disaster recovery, and failover procedures.• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.• Responsible for capacity, storage planning, and database performance.