Danni Baker Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

• Lead and contribute to product design efforts across multiple phases, including research, ideation, design, testing, and implementation.
• Improve customer experience by strategizing and creating enhancements to the UX, UI, and customer journey.
• Facilitate experience reviews, design jams, workshops, and design critiques to improve collaboration and transparency with teammates and cross-functional partners.
• Utilize and contribute to Capital One’s design systems to create consistent experiences across multiple marketing channels and devices.Areas of work:Card and Bank - Growth
• Partnerships Acquisitions and Customer Management
• Capital One Flex Pay

• Improved the usability, functionality, and management of multiple client CMS websites through UX research, wireframing, sitemap restructuring, and UI updates.
• Established trust with cross-functional partners by communicating design decisions effectively.
• Provided various perspectives, such as visual design, user experience, strategy, and customer experience, when developing and communicating design recommendations.Clients:
• Facing History and Ourselves (FHAO)
• Digital Promise

Washington DC-Baltimore Area

• Designed experiences for numerous industries, including public sector, finance, and travel.
• Spearheaded user research, interviews, journey mapping, wireframing, usability testing, prototyping, user interface, and visual design.
• Drove collaboration with cross-functional teams by creating open communication forums, such as stand-ups, design walk-throughs, and QA review sessions.
• Led the design efforts for multiple agile pods simultaneously, prioritizing design sprint tasks..
• Contributed to clients’ design system strategy by creating consistent UI components significantly reducing tech debt.Clients & Projects:
• USCIS - VerFuture, redesign of E-Verify’s website

Washington DC-Baltimore Area

Washington D.C. Metro Area

• Drove conceptual thinking for top-tier digital services, aligning user needs, business objectives, and technical constraints.
• Designed digital brand assets to enhance project identity and presence.
• Infused data with meaning through effective information visualization.
• Communicated research findings, conceptual ideas, and detailed designs verbally and visually.

• Assisted in developing communication tools and collateral, including proposals, project sheets, email blasts, brochures, award submissions, and presentations for Principals, Project Managers, and Technical Staff.
• Co-facilitated marketing brainstorms and generated creative marketing ideas.
• Generated creative content aligned with ForrestPerkins' brand to increase social media following and brand engagement.
• Updated, monitored, and analyzed ForrestPerkins’ website and social media.

Silver Spring, MD

• Directly created or worked with Discovery’s internal creative Agency and Global Events groups to produce the following:
• Annual Catalogues & Vimeo clips
• Trade show booth graphics
• Print marketing collateral (sales brochures, one-sheets, posters, e-communications, ads)
• Consumer Products brand sales decks
• Promotional brand reels

• Designed content for multiple political campaigns email marketing
• Redesigned branding for various campaigns including logos and digital content
• Created and design products used on multiple social media platforms.
• Created gifs using Adobe Creative Suite
• Edited photographs for website usage

Bachelor’S Degree, Graphic Design, 3.6

User Experience Design (Part-Time)