Dannica Lambert Email & Phone Number

• Opening and closing of the branch.• Ability to manage multiple-tasks.• Strong decision-making/judgment skills.• Ability to lead a team.• Monitoring and managing operational tasks.• Support manager in performing management functions such as staff training and reaching branch goals.• Maintain cordial relationships with customer or staff and assist them in resolving their issues• Identifies with customers’ needs and cross-selling bank products and services.• Assist customers in opening all various types of accounts.• Process loan applications and assist in closing loans.• Contact personal/business customers get gain additional/verify information.• Contribute to reaching branch goals.• Assist/coach fellow employees.

Monroe, Michigna

• Assist internal/external customers with daily transactions and questions or concerns• Finding products and services that best meet customers’ needs• Balancing Vault and ATM procedures• Assisted in branch audits of: Carefree Cash Cards, Money Orders, Cashier Checks and Safety Deposit Boxes.• Assisted in performing end of the month audits• Served as a mentors for newly hired Customer Service Representatives• Assisting fellow CSRs with any problems that arise.• Plan meetings and monthly activates.

Monroe, Michigan

• Balancing and processing all branch work• End of the night paper work• Closing duties