Business Administration Assistant
CurrentDepartment: Sales (ex - Lending Operations as of July 2021)Purpose:To provide mortgage administrative support to the Operations Team to ensure the operation delivers an exceptional service to its customers.Key Accountabilities:- Customer and Relationship Management- Process Management- Risk and Compliance Management- Financial ManagementExperience, Knowledge, Skills:• To act with integrity at all times and embrace the philosophy of treating our customers fairly • Business & market awareness as well as a detailed knowledge of Kensington products• Adhere to the policy & procedures keeping up to date with any amendments• Be aware and accountable for the mitigation of risk in the day to day performance of your role.• Ability to competently use all the systems relevant to the role• Ensure key business targets and performance indicators are achieved• Experience in a processing or administration environment essential