Danni-Elle Knowles Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Oversee the strategic management of technology resources, governance standards, and process improvements to align with organisational goals and enhance operational efficiency.Key Achievements:
• Efficiency Boost: Achieved a 70% increase in operational efficiency by streamlining and automating complex governance procedures, consolidating tools, and simplifying workflows.
• Resource Optimization: Successfully reduced the need for two full time resources to one resource, cutting down… Show more Oversee the strategic management of technology resources, governance standards, and process.
• Resource Optimization: Successfully reduced the need for two full time resources to one resource, cutting down on time spent from two full days a week to a 30-minute weekly process.
• Enhanced Data Integrity: Successfully integrated LeanIX with central knowledge platforms, enhancing data accessibility and reuse within Atlassian (Confluence and Jira) and SharePoint.
• Training Excellence: Conducted individual and group training sessions, significantly improving cross-divisional teams’ proficiency with Atlassian tools, LeanIX (enterprise architecture management tool) and SharePoint..

Melbourne, Victoria, Australia

• Architecture and Analytical Capability (/Practice) Manager at ME BankManaged and developed the Architecture and Analytical practices, focusing on enhancing team capabilities, streamlining processes, and ensuring.
• Recognition: Received formal acknowledgment from the CIO for the exceptional quality and delivery of the architecture skills framework, highlighting a commitment to high standards and… Show more Architecture and.
• Recognition: Received formal acknowledgment from the CIO for the exceptional quality and delivery of the architecture skills framework, highlighting a commitment to high standards and effective practice management.
• Process Improvement: Developed and implemented continuous improvement strategies, enhancing information frameworks, templates, and standards, resulting in more effective BA practices.
• Knowledge Repository: Migrated and consolidated the architecture knowledge repository, enhancing information accessibility and traceability.
• Career Development: Established clear career development pathways and introduced a new graded BA role, significantly improving team retention and skill development.

Melbourne, Victoria, Australia

• Capability lead supporting 30 – 40 BA’s working across waterfall, hybrid and agile (SAFe) delivery frameworks. Fostered professional development and ensuring alignment with organizational goals and project.
• Process Improvement: Developed and implemented continuous improvement strategies, enhancing information frameworks, templates, and standards, resulting in more effective BA practices.
• Knowledge Repository: Consolidated and enhanced the… Show more Capability lead supporting 30 – 40 BA’s working across waterfall, hybrid and agile (SAFe) delivery frameworks. Fostered professional development and.
• Knowledge Repository: Consolidated and enhanced the analytical knowledge repository, introducing onboarding support and increasing accessibility to comprehensive resources and templates. Show less

360 Elizabeth Street

• Supported key initiatives by acting as the primary liaison between stakeholders and development teams, ensuring alignment between business needs and technology solutions.Key Achievements:
• Customer Advocacy: Championed the creation of a broker focus group, leading to enhanced product design that met specific customer needs and received positive feedback from brokers.
• Recognition: Awarded the ‘Love Monday’ company award for exceptional passion and dedication in addressing… Show more Supported key initiatives by acting as the primary liaison between stakeholders and development.
• Recognition: Awarded the ‘Love Monday’ company award for exceptional passion and dedication in addressing customer requirements and driving project success. Show less

Docklands, Melbourne

Team lead on transformational program supporting the agile implementation of an integrated commercial small business banking sales and assessment solution to replace legacy systems. Key Achievement:* Introduced agile practices across analytical team driving faster delivery through reduced rework.

530 Little Collins Street

• Managed the delivery of bespoke software solutions by bridging client needs with development teams, enhancing client relationships, and ensuring project alignment.Key Achievements:
• Client Relationship Management: Successfully restored and strengthened strained client/vendor relationships, earning client recognition for improved collaboration.
• Solution Design: Led the design of software solutions, ensuring they met client requirements and system constraints effectively.

140 Willam Street; Melbourne

• Working as a consultant across the telecommunications, utilities and government sectors in major transformation projects. Assigned to engagements based on demonstrated skills in team leadership, business analysis.
• CitiPower/Powercor Australia Ltd (system integration project)
• Sensis/Telstra Corporation (minor initiatives to major transformation project)
• NAB (client portal and B2B/B2C projects)
• … Show more Working as a consultant across the telecommunications, utilities and government sectors in major transformation projects. Assigned to engagements based on demonstrated skills in team leadership, business.
• Telecommunication Industry Ombudsman (major system upgrade)

Flinders Lane, Melbourne, VIC 3000

Conducting needs analysis, identification and management of solution options across medium to large gaming clients.Responsible for:* Proactive technical consultation with interstate clients to understand business use of developed software. Technical analysis of software code to identify misalignment (defects), working with developers to identify solutions.

Conducting feasibility/requirement assessment across multiple business groups in initiatives ranging from small to major transformation projects. Maintaining highly sensitive information, working within very tight guidelines to ensure project confidentiality was maintained while delivering required deliverables.

Mulgrave VIC 3170

Customer facing representative, working with stores, logistics and internal business groups to identify issues, coordinating multiple technical groups to ensure issues were resolved as quickly as possible. Incidents ranged from isolated issues with Point of Sale (POS) terminals to complex logistic supply chain/store issues impacting trading margins..

Hamilton, VIC 3300; Werribee VIC 3030

Research into numerous facets of animal welfare. Developed training material and coordinated national training program supporting animal welfare.