- Assisted client needs via phone by scheduling appointments through Avimark, submitting prescription refills, and communicated with nurses and doctors to provide them with accurate information regarding their pet concerns.- Scanned and uploaded documents such as previous medical history, appointment estimates, and surgery forms to ensure patient chart accuracy.

- Grew sales through customer engagement, assisted pet parents with their personal and pet care needs, and developed long-term customer relationships by encouraging to be a part of our membership program.- Maintained habitats of store-owned pets through cleaning enclosures, providing them with their proper diets, and keeping track of their health.

- Drove sales through customer engagement, ensuring customer satisfaction by providing luxury hospitality.- Performed sales transactions and documenting them by creating or updating customer profiles.- Assisted in restocking, replenishing, and organizing inventory. Keeping track of product labeling and quality to maintain accurate and attractive merchandise displays.

- Provided administrative support to ensure efficient operation of office, carrying out administrative duties such as filing, typing, copying, and scanning.-Exhibited polite and professional communication via phone and email, providing information by answering questions and requests.

- Oversaw a team of peer educators while working closely with the interim director and graduate assistant to program diversity, equity, and inclusion events and workshops for the campus.- Led meetings, managed programming calendar, and cross-functional coordination with key campus organizations.- Managed marketing and social media promotions via Instagram, monitoring the social climate and student engagement to meet the needs of our audience.Events included:- Cougars In Solidarity Virtual Block Party 2020- Drag Queen Bingo 2021- Inclusive Language Workshops

- Showcased my first storyboard piece in “Six Feet ApART”, an online exhibition for a Research to Production course I enrolled in Fall 2020.

Showcased artwork in “Smile Like You Mean It” at Supermix Mercantile curated by the HeyGrrrl Collective.

- Collaboratively worked to create safe inclusive spaces and build communities to empower and advocate on behalf of all students. - Maintained, developed, and supported educational activities that upheld the missions of the Gender Equity Center.Events included:- Love Your Body Day 2019- Take Back The Night 2019

Student Mural Assistant for muralist Jessica Sabogal for her piece "In This Classroom, There Are No Walls" located at California State University San Marcos in Kellogg Library.

Showcased artwork in “Electricity: An Art Show” at Wiens Brewing Company curated by the HeyGrrrl Collective.

- Managed customer paying transactions and balanced cashier work on a daily basis. Customer communication and engagement, restocking on-floor products, and sales floor operations.

- Handled various retail duties such as cashier work, store opening, and closing procedures, upselling to customers to increase sales.- Stayed up to date on the latest pop-culture trends and media to gauge and meet the needs of our target audience.

- Performed sales transactions, administered finances at the end of each shift, and managed and oversaw inventory of in-store products and rentals. - Effectively engaged with customers, creating relationships and encouraging product recommendations to achieve customer satisfaction.

- Lead customer service representative. Ran various workstations while working in a fast-paced environment while maintaining high standards of customer service.- Utilized POS systems for order taking, assisted management with inventory, and acquired knowledge of safe food preparation, assembly, and presentation procedures.

- Organized social media by updating the company’s advertisements and information leading to a clear webpage.- Tasked to do various organizational work such as organizing art supplies to ensure a clean and organized classroom, organized documents, files, and student's submitted work to create a cohesive workspace.- Created original art templates to assist students and the production of their own artwork while occasionally facilitating art classes as a part of education training.- Acquired knowledge on what an ideal portfolio should consist of and curated my portfolio based on those teachings.