Dannon Dallmann Email & Phone Number

- Identified common technical problems during new ERP launch in manufacturing warehouse and created knowledge base guides providing users a better understanding of new devices and the ability to solve common issues, reducing the need for outside assistance. - Compiled and posted process steps necessary for users to request access to new ERP software.

Knoxville, Tennessee Area

- Managed two projects transitioning to electronic record retention from paper record retention allowing for long term record storage, near-immediate report access and ability to search.- Launched interactive Excel database to house 18 years of records, preventing 100% loss of essential data, zero interruption of services, and ability to search and access.

- Developed Access database for 800+ customers, eliminating several hours of monthly upkeep and decreasing customer wait time by up to 500%.- Standardized work process instructions for 12 department policies ensuring accuracy and reducing department liability.- Completed entire policy and work process instructions for medical call response resulting in.

Interviewed victims, investigated crimes, and wrote police reports for cases that had zero initial suspect information; assisted sworn police with traffic control measures.- Received commendation for initiating workbook in Excel used to track employee interactions which auto-populated spreadsheets for monthly and annual reports resulting in time savings of.

- Drafted over 300 pages of expertly formatted department and business-wide policies, resulting in better employee training, improved customer satisfaction, and fulfilling state and federal requirements.- Effectively digitized all forms using Microsoft Word, SharePoint and Adobe Acrobat, resulting in labor savings necessary to absorb three eliminated.

Industrial And System Engineering

Education record