Served as an instructor for the eight-week First Semester Transition course at SIUE where I worked with new SIUE students to build a foundation for success. Specifically, this course addressed academic expectations, opportunities for student engagement, campus resources, the Lincoln Program (SIUE academic curricula, and career foundations.

Hired as an extra help employee in the Office of Student Affairs to train, manage, support, and schedule 20 paid volunteer hearing officers across the institution to hear conduct cases related to COVID testing compliance. I managed the administrative tasks in Maxient, the student conduct case management system and coordinated with ITS for student card access. I also collaborated with Dean of Students and COVID Coordinator to investigate unique non-compliance circumstances.

Serve as a member of the 7 person departmental leadership team responsible for the vision and decision-making including capital planning and construction (1,050 new beds), budgeting ($24 million), staffing, and polices of the department comprising of 5,300 beds while providing indirect supervision to 27 full-time professional hall directors and 250 paraprofessional staff. Directly supervise one area of campus comprising of three, full-time, master's level coordinators and indirectly supervise one full-time residence hall director, and three full-time assistant residence hall directors.Specifically responsible for providing leadership and overseeing the residential conduct system centered on educational outcomes and student success that interacts with at least 1,500 students annually through 27 hearing officers. Serves as primary campus administrator for Maxient and provides training to all departments. Also responsible for crisis response and serving as a member of the institutional Campus Partners Team (BIT/TAT/CARE) while serving as department liaison to University Police, Counseling, Dean of Students, and Student Conduct.Oversees and serves as primary decision maker for exemptions to the required housing policy (two year live-on requirement), housing contract termination fee exemptions, and dining policies and coordinates with the Student Accessibility Resource Center to provide accommodations. Also coordinates the request and approval process for emotional support animals.

Served as an instructor for UCC 175 (University Experience), a 3 credit hour course, under Academic Support Services. The section taught encompassed students who had two more developmental needs based on test scores. In addition to standard lectures on transitioning to college, the course also incorporated library skills, academic and career planning, and three student/instructor meetings.

Pearce Ford Tower is an 866 bed, all female, predominantly first year residence hall.Directed and managed the daily operations of Pearce Ford Tower through the supervision of 2 full-time graduate or masters level residence hall directors & 1 full-time administrative assistantRevised the Community Assistant position description, hiring process, and evaluation form to offer a more meaningful experience for senior student staffCollaborated to develop and launch a building-wide Learning Community based on academic collegesSupported the operations of a 24-hour front desk that handles safety, security, and quality customer service for the residentsServed as a conduct hearing officer for residence hall students centered on student learning for middle and high level casesDeveloped a Community Development Plan that includes the vision, curriculum and programmatic model for the buildingCoordinated with faculty for the implementation of three living/learning communities: Academic Community Engaging Students, Potter College of Arts and Letters, and College of Health and Human ServicesRecruited, advised, and mentored a hall council within the building to support programmatic, advocacy, & leadership effortsAdministered a budget of approximately $80,000 for student staff payroll, programmatic and hall council activitiesServed in the complex, area crisis response system for approximately 2,000 residents and campus system for 5,300 studentsCoordinated occupancy management of building through resident placements and the year-long room change processFacilitated first-year orientation sessions on topics like university policies, diversity, and alcohol educationManaged 2 residence halls for summer camps and conferences and a staff of 6 conference staff members

Hugh Poland Hall is a 408 bed, all male, predominantly first year residence hall.Manage and direct the daily operations of a 408 bed, predominantly first year male residence hall with an assistant hall directorIndirectly oversee and support a residence hall consisting of 188 upper class sorority women led by a residence hall directorTrain, supervise, evaluate, and develop two full time graduate professional staff membersHire, train, motivate, challenge and directly supervise a staff of eight Resident Assistants and nine Desk ClerksSupport the operations of a 24 hour front desk that handles safety, security, and quality customer service for the residentsCounsel at-risk students in regards to academic, social, and mental well beingServe as a conduct hearing officer for residence hall students centered on student learningDevelop a Community Development Plan that includes the vision, curriculum and programmatic model for the buildingAdvise and mentor hall council made up of residents within the building to support additional programmatic effortsAdminister a budget of approximately $40,000 for student staff payroll, programmatic and hall council activitiesManage risks associated with facilities and behavior through documentation, reporting, and educationServe in the complex, area crisis response system for approximately 2,000 residentsPrepare and complete weekly, monthly and annual administrative reports involving students, faculty and staffFacilitate first-year orientation (M.A.S.T.E.R Plan) sessions on topics such as university policies, diversity, and alcoholSupport the WKU Office of Admissions through representation at the Academic Transition Program (ATP) days

Advised undeclared students using MAP-Works, GradesFirst, and BannerAssisted with programs to teach students strategies for academic successEngaged in full training components and discuss various student development advising theoriesHelped and worked with a caseload of 80 probation students discover resources available on campus

Recruit, hire, train, motivate, challenge, directly supervise, and evaluate 15 Front Desk ManagersSupport personal growth of 15 Resident Assistants through indirect supervisionOrganize community-wide programs in the Cougar Village upper class communityAdministered a yearly budget of $46,000 that includes payroll, programming, and professional staff developmentAssist in implementing the Residential Curriculum for Engagement & Learning through RA and front desk programsRespond to emergency situations and facilities issues through an on-call rotation for 3,500 residentsServe as a conduct hearing officer for Cougar Village, adjudicate cases and assign sanctions focused on student learningServe as a co-advisor for the Red Storm Chapter of the National Residence Hall HonoraryImplement a formal award bidding process for students to use for GLACURHAssist in hiring and training of incoming professional staff membersOrganize and facilitate professional development based on student development theoryInitiate and co-author of a new Professional Staff Duty Binder

Served as Chief Executive Officer of the Student Government AssociationAdvocated on behalf of the Student Body to the Chancellor and University AssemblyRepresented the University of Missouri – St. Louis at meetings of the Board of Curators, Inter-Campus Student Council, and Associated Students of the University of MissouriAided in development and dispersal of a budget of over $100,000Transitioned and trained 14 members of Student GovernmentInstituted student surveys of the Student Government and University Program Board for evaluationUpdated constitution and election rules to assist the merge of student senators into Student GovernmentCreated, appointed, and evaluated two new positions in Student Government: Communications and Outreach CoordinatorReviewed, assessed, and presented potential fee and tuition increases to students for approvalAssisted in implementing new Student Government initiatives and programs such as the Adopt-a-Game

Created, promoted, and maintained a safe and encouraging community for a diverse group of 25+ residentsPlanned active and passive social, educational, and diversity programs addressing needs of the residentsMentored, supported, and developed residents as they transitioned into and through collegeProvided on-call services and crisis intervention for 350 residents

Chief Financial Officer for the Student Government AssociationChair of the Student Activity Budget Committee and advised student organizations through the budgeting processConducted the selection and training process for the 12 Student Activity Budget Committee membersRedesigned the student organization budget submission process that distributes money ($700,000) from the student activity fee on campus to student organizationsAssisted in planning and implementing Student Government programs such as Pizza with Professors which received “Best Overall Program” Student Life Award, 2010Created the Campus Safe Walk program and presented initial and follow-up reports to administration and the program received “Best Campus Community Building” Student Life Award, 2010Instituted the merger of Student Senate into Student Government with executives from both organizations

Managed up to 25 employees during store hours including the front end and perimeter departmentsOversaw store operations, associate and customer safety and satisfactionCreated and implemented continuing training program for courtesy clerk employeesGenerated manager, cashier, courtesy clerk schedulesCreated the Procedure Manual for Overnight Bookkeeping DutiesResponsible for store level accounting for the week by coordinating with other associates