Danny Do Email & Phone Number

New Orleans, LA, US

• Managed a portfolio of 250+ SMB clients, achieving a 97% retention rate and a 90% customer satisfaction score.
• Boosted annual revenue by 22% through strategic upselling, cross-selling, and renewal campaigns.
• Conducted onboarding sessions and training workshops for new clients, resulting increased proficiency with QuickBooks.
• Collected and communicated client feedback to product development teams, helping to prioritize feature enhancements and product improvements.
• Leveraged CRM data to identify growth opportunities and optimize account strategies, resulting in a 30% increase in product adoption among existing clients.
• Fostered strong client relationships through regular check-ins and personalized support.

• Developed and executed account plans by consistently instituting sales and funding to professionals and businesses >$300k monthly.
• Managed a portfolio of over 200 daily leads, referrals, and client accounts, contributing to individual and team goals.
• Prospected 15+ cold-call visits per day, resulting in the qualification and closure of over 3 new accounts per month.
• Provided clients with personalized recommendations on BHG products, highlighting their benefits to suit individual needs.
• Gathered and assessed key documents such as pay stubs, tax returns, 8821 forms, bank statements, P&L statements, K-1 forms, and real estate portfolios.

New York, New York, United States

• Experience in supporting B2B sales directly to hospitals, clinics, and medical centers.
• Provided clinical product demonstration and clinical education prior to, during and after completion for 50+ laparoscopic/endoscopic cases per week, averaging over 250 cases per month.
• Collaborated with sales teams to strengthen client relationships, resulting in a 16% increase in revenue.
• Successfully build and develop relationships with surgeons, O.R. personnel, central processing personnel, biomedical and all other related professionals within 45+ ORs.
• Primary point-of-contact for Stryker, Karl Storz, Olympus, Smith & Nephew, and Intuitive customer support to the Operating Room, Sterile Processing Department, and DECON.

• Coordinated physical therapy care delivery for 20-30 patients daily, contributing to a 15% increase in patient satisfaction.
• Led important exercise instructions, educated, and confirmed patient understanding of demonstrations.
• Supported therapists by organizing schedules and anticipated their needs to ensure efficiency. Directed all communication to physicians, insurance, and other medical staff on behalf of therapists.
• Trained, and managed new employees in a timely manner to run the floors, communicate with patients, and properly execute clerical/clinical duties.
• Managed up to >500 patients with various conditions, including neuromuscular reeducation, osteoarthritis, chronic pain, traumatic brain injuries, amputations, and multiple sclerosis.

· Provide therapy in child's educational setting to focus on goals related to their academic functioning including fine motor/visual motor skills, peer-to-peer interactions, sensory integration/processing, and bilateral integration/coordination skills.

Master'S Degree, Occupational Therapy/Therapist

Bachelor'S Degree, Kinesiology And Exercise Science