•Ensure a safe work environment and processes in and around our shops.•Manage P&L performance, productivity, financial and asset controls and adhere to audit and financial policies and procedures.•Ensure timely completion of recalls, preventative maintenance and quality of vehicle repairs.•Assign work and provides supervision to associates and/or managers. Ensure all related repair orders are completed and processed in accordance with established guidelines. Approve all maintenance expenditures and submit invoices for approval/payment.•Select, manage and inspect outside vendor work to established service levels and quality standards. Ensure proper use of purchase orders, receipt of services and payment of invoices. Maintain up-to-date files on vendor insurance policies.•Minimize vehicle downtime and units out of service.•Ensure warranty submissions meet or exceed business plan and all required documentation is submitted.•Ensure timely and accurate in-fleeting and optimal condition for de-fleeting.•Hire, train, engage, energize, set up for success, coach and recognize team members to enable a high-performing culture.•Guide the resolution of employee relations issues and commonly faced problems to build and maintain professional relationships with subordinatesh