Modern is a strategic consultancy that partners with clients to both define and execute a leadership talent strategy that will build sustainable and diverse leadership teams. Underpinned by exceptional intelligence and assessment capabilities, the Modern recruitment process is customized with the simple goal of “meeting you where you are.” Every day is a new opportunity to set a new benchmark for the search industry while we simultaneously foster the dreams and aspirations of the next generation of talent through our charity partners.

Establish a comprehensive Talent Planning infrastructure to align with organizational strategy and to develop talent programs to attract, onboard and retain high-performing employees. • Planned and facilitated Executive and Board Strategic sessions, leading to the development, approval, and implementation of a three-year strategy for TDECU. Designed and implemented coaching programs for Director, VP, and Executive teams, serving as the lead coach on these interventions. • Implemented standards to use Hogan Assessments as a core input of the organizational development strategy. Completed over one hundred Hogan individual planning sessions and multiple team development sessions. • Designed curriculum and experiences for a comprehensive leadership development program. Leadership Journey includes four different cohorts, emerging leaders, experienced leaders, preparation for the c-suite, and executive development. Results include both greatly increasing internal promotion rates and high success rates on development action plans. • Created and launched a new competency model as an input into a full talent planning process. The revamped process includes individual coaching for leaders, calibration sessions on employee performance and potential, succession planning, identification and creating experiential development plans for high potential employees.• Planned and facilitated strategy sessions for business-critical projects and programs, resulting in meeting business targets on key metrics.• Championed change management strategy to realign with a shift in core values and launched “culture day”, a comprehensive program focusing on the organization’s core values. Lead the development of an organizational change management strategy. • Instituted a Diversity and Inclusion course to foster a culture of inclusivity that surpassed performance goals by 50%.

Challenged to build a comprehensive learning and development infrastructure at the headquarter level to support 1,600 employees across multiple locations throughout Texas and Oklahoma. Accepted executive HR leadership for setting strategic vision and direction to create an effective learning and development program, promote a culture of performance and accountability, and drive change and process improvements across the organization. • Conceived and secured executive buy-in to deploy a learning and development and organizational effectiveness strategy to include training programs, career development planning, continuing education and performance metrics.• Designed and rolled out new hire and onboarding programs for sales, service, credit, and financial center management positions.• Developed strategy for leadership and sales coaching program, leading to large scale growth and high employee engagement. • Created KPIs to evaluate training, knowledge transfer and ROI on HR training programs. • Improved Gallup Employee Survey by 16 basis points within one year.

Served as an Adjunct Professor (2008 – 2012) and appointed to fulltime faculty position based on high retention rate and success factors from students. • Taught HR Leadership and HR Legal and Compliance with the School of Business. • Selected to serve in new pilot program within the School of Humanities that was adopted for university-wide use. Instructed students in Critical Thinking, Research Methods and Statistical Analysis. Engaged in curriculum and instruction assessment.

Retained by this internet startup to build an HR infrastructure from inception to support global expansion effort. Held HR leadership for the development of policies, procedures, employee onboarding practices, compensation and incentive programs, training and development programs, performance metrics and reporting.• Appointed as executive coach for Directors and Vice Presidents in a start up internet company.• Designed and instituted a management development program, software training workshops and onboarding program.

Advanced through increasingly responsible HR roles based on strategic HR leadership, training delivery, program development and change management. Recognized as a Top Performer and selected for HR Center of Excellence Development Program. Directed and empowered 14 Managers and 170 Trainers in the rollout and facilitation of training across 20 call centers nationwide. Appointed key HR Leader within Sprint University with a focus on instructional design, training analytics and performance management. Planned and executed training for 40,000+ employees nationwide averaging 1+M hours of training annually. Managed • Restructured Sprint University and centralized the Sprint Nextel training organization.• Introduced new training technologies and development strategies that reduced costs 20% while maintaining training quality and effectiveness.• Recognized as a top executive coach, working with Directors and Vice Presidents working in the customer care organization. • Earned “Merger Leadership Award” and Call Center Magazine’s “Manager of the Year Award” for exemplary performance.

Successful entrepreneurial venture as an Owner/Operator of an Award-winning location. Recruited, trained, and scheduled a staff of over 30. Held full P&L and management leadership for procurement, food preparation, facilities management, marketing, community outreach, quality control, safety, financial reporting, employee relations, performance management, business development and customer relations. Led front-of-the-house and back-of-the-house operations.• Earned “No. 1 Store in Sales & Profitability” two consecutive years (out of 500 locations).• Sold business interest to pursue a career in human resources management.