Danny Henry's Location
Greater St. Louis, United States, United States
Danny Henry's Contact Details
Danny Henry work email
- Valid
- Valid
- Valid
Danny Henry personal email
n/a
Danny Henry phone numbers
About Danny Henry
Danny Henry is a Sr Network Engineer at Spire. He possess expertise in active directory, servers, windows server, technical support, troubleshooting and 22 more skills.
Danny Henry Work Experience Details
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Sr Network EngineerSpire Apr 2023 - Present -
It Specialist - Network EngineerMetropolitan St. Louis Sewer District Apr 2015 - Apr 2023St. Louis, Missouri, Us• Under general direction, design, install, administer and optimize the District's voice and data network infrastructure and related components• Engage in and develop plans to ensure that the District's infrastructure is available, reliable, and scalable to meet business demands.• Assist in the design and configuration of core switches, routers, access switches, firewalls, VPN, monitoring control systems, wireless access points and communication circuits.• Research, select, test and implement new voice and network components.• Ensure and maintain network connectivity of all servers, workstations, voice equipment, and other network appliances.• Establish, implement and maintain policies, procedures, and technologies that ensure network security and access controls.• Maintain network assets per recommended maintenance cycles and update District inventory with new and/or retired asset information.• Proactively monitor network performance to ensure performance results comply with established metrics.• Assist in preparation of purchase requisitions of related communications and equipment.• Provide information and communications technology consulting and support to the IT staff and user departments.• Install, upgrade, configure, and trouble-shoot problems with software/hardware and peripheral components such as monitors, keyboards, printers, and scanners.• Maintain desktop inventory; maintain confidentiality and integrity of District records and procedures; coordinate with IT staff to work problems to closure. -
Desktop Support TechnicianWashington University In St. Louis Apr 2014 - Apr 2015St. Louis, Mo, Us• Create and deploy multicast images using Symantec Ghost Cast Server.• Supporting School of Engineering’s labs for post graduate classes.• Technical support for roughly 200-300 classes per year.• Coordinate with Instructors to determine class needs.• Install and configure necessary software.• Maintain, analyze, troubleshoot, and repair computer systems, hardware and peripheral systems in a Windows environment. -
Pc/Lan TechnicianExpress Scripts Oct 2012 - Mar 2014St. Louis, Mo, Us• Manage Incident assignment of all Field Services open requests. • >90 % adherence to departmental SLA’s . • 100% Customer satisfaction via surveys and unsolicited feedback. • Deliver accurate, timely and innovative solutions to end-user computer and network problems. • Cross-functional collaboration with other support teams. • Install, configure and maintain software applications for regional employees. • Used Avaya to add, edit, and create extensions, as well as to setup voicemails for users. • Managed users in Cisco unified call manager. • Installed apps on desktops and laptops using the SCCM client • Repair, install and configure desktop computer systems and peripheral equipment. • Maintain inventory of software and hardware for desktops, laptops and peripherals -
Support ManagerHdis Jul 2008 - Oct 2012Olivette, Mo, Us•Reported directly to Director of IT for the company •Sole end to end technologists for all aspects of system security, networking, user accounts, email, telephony, application support, hardware support, disaster recovery & access control •Primary liaison for Microsoft Enterprise license agreement •Supervised all technology vendor relationships and contracts •Worked together with Microsoft Partner to migrate Novel Server environment to Windows 2008 R2 Server including access testing, application compatibility and system resource accessibility •Managed inventory of all telephony equipment, software and hardware for desktops, laptops and peripherals ¨ Crated and delivered all employee technical training sessions and materials, including basic computing, new productivity solutions and access control -
End User Support TechnicianHealthways Nov 2006 - Mar 2008Franklin, Tn, Us•Supported >200 users •Created and maintained Active Directory user accounts and printers •Administered NTFS security via GPO and manual updates •Managed all system backups via ArcServe •Created and deployed training program for all users which included new hire onboarding, productivity solutions, mobile devices and SmartBoard Technology •Monitored access control systems •Documented SOP’s for user accounts, access and updates to ensure SOX compliance •Assisted with new call center configuration and setup of network cabling, servers and workstations -
Atm Network Support TechnicianBank Of America Oct 2005 - Nov 2006Charlotte, Nc, Us• Responsible for being the focal point for clients, associates, and customers to report technical and non-technical ATM/ABC issues related to availability, servicing, and appearance.• Proactively monitored and provided problem solving for all ATM outage conditions, detecting faults and transaction inactivity for these Linux based PCs running proprietary applications.• Diagnosed problem source through discussions with users and prioritized problems to be managed based on defined severity.• Coordinated with internal telecommunications support, applications support, and external vendors to resolve problems within pre-determined service levels support personnel and dispatch technical repair service or initiates emergency cash replenishment.• Monitored communications on the largest bank ATM network.• Assisted on-site technicians in the conversion from modems to routers on the ATM network.
Danny Henry Skills
Active Directory
Servers
Windows Server
Technical Support
Troubleshooting
Networking
Computer Hardware
Security
Hardware
Software Installation
Routers
Help Desk Support
Linux
Access
Testing
Laptops
Group Policy
Printers
Management
Training
Tcp/ip
Voip
Dns
Telephony
Remedy Ticketing System
Track It
Wsus
Danny Henry Education Details
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Itt Technical InstituteComputer And Information Systems Security/Information Assurance -
Vatterott CollegeComputer Systems And Networking Technology
Frequently Asked Questions about Danny Henry
What company does Danny Henry work for?
Danny Henry works for Spire
What is Danny Henry's role at the current company?
Danny Henry's current role is Sr Network Engineer.
What is Danny Henry's email address?
Danny Henry's email address is dh****@****msd.com
What is Danny Henry's direct phone number?
Danny Henry's direct phone number is +121264*****
What schools did Danny Henry attend?
Danny Henry attended Itt Technical Institute, Vatterott College.
What skills is Danny Henry known for?
Danny Henry has skills like Active Directory, Servers, Windows Server, Technical Support, Troubleshooting, Networking, Computer Hardware, Security, Hardware, Software Installation, Routers, Help Desk Support.
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