Danny Jarvis Email & Phone Number

Newcastle Upon Tyne, Gb

South Shields, England, United Kingdom

South Shields, England, United Kingdom

Sunderland, England, United Kingdom

As Head of Client Services at ISG, I have the pleasure of delivering award-winning entertainment solutions throughout the UK, Europe, and worldwide. My goal is to drive commercial sales growth and enhance business profitability by identifying and meeting client needs, creating and executing sales and marketing strategies, and maximizing profitability from existing accounts. With a focus on building strong client relationships and delivering exceptional service, I work tirelessly to ensure that our clients receive the support they need to achieve their goals and drive long-term success.As a key member of the team at ISG, I am responsible for managing our existing client portfolio and driving revenue growth through strategic account management. This includes creating tailored proposals for both new and existing clients, as well as ensuring that we meet agreed service level agreements through effective key account management. To support our company goals, I focus on planning and performance to ensure that we are delivering exceptional service and meeting our targets. In addition, I work closely with the Creative and Operations teams to ensure effective communication and coordination across all aspects of our work.With over 20 years of experience in group sales and marketing in the hospitality and automotive industries, including working with leading brands such as IHG Hotels, Toyota, Lexus, and Mazda, I bring a wealth of knowledge and insight to my role at ISG. My extensive experience has given me a deep understanding of consumer behavior and how to deliver new and existing products with a focus on exceptional customer service. At the heart of my approach is a commitment to building strong client relationships and ensuring that our clients receive the support they need to succeed.

Newcastle Upon Tyne, England, United Kingdom

* Group Marketing Manager for 7 Toyota Dealerships & 2 Lexus Dealerships throughout the North East reporting directly to the Digital Operations Director.* Managing compliance and execution of the quarterly Toyota & Lexus national & local marketing programs.* Managing external media agencies, and head office digital media departments and liaising with the dealership's Regional &General Managers to keep them updated and compliant with strict brand standards.* Reporting back KPI directly to the board of directors and responsible for the formulation, submission, and evidencing of quarterly marketing plans & media budgets (Circa £100,000 PA)* Supporting & developing the dealership sales teams whilst maintaining manufacturer KPIs with regional & senior sales managers.* Updating and maintaining company online assets including company websites & key updates to social media channels.* Manage organic SEO efforts to maximize exposure to potential target markets and demographics and monitor the R.O.I.* Google Product Advertising & SEO on Google Platforms* Omni-Channel paid & Organic Marketing for New & Used Toyota & Lexus Brand.* Directly managing a team of 5 Marketing Executives over multiple sites.

Ne16 3Bl

* Senior management role leading the company's omnichannel marketing strategy to create a positive and impactful reputation whilst generating sales leads.* Managed 5 individual dealerships in Newcastle & Gateshead. 2 Toyota dealerships, 2 Mazda & 1 Suzuki dealership.* Worked across all departments including New Car, Used Car, Aftersales & Business & rental departments.* Strategic planning of quarterly campaigns in line with the manufacturer's national campaigns.* Negotiating, liaising, and building relationships with multiple manufacturers, automotive partners, digital agencies, and press/media groups.* Supporting & developing the dealership sales teams whilst maintaining manufacturer KPIs with senior sales managers.* Update and maintain all company online assets including company websites & key updates to social media channels.* Manage organic SEO efforts to maximise exposure to potential target markets and demographics and monitor the R.O.I.* Preparing & managing £750,000 central marketing budgets for the M.D & F.D* Managed a team of 3 Marketing Executives.KEY ACHIEVEMENTS* Toyota BRIT Marketing 2018 ‘Reputation & Reach’ 3rd & 4th Place* Toyota BRIT Overall 2nd Place 2017 (180 dealerships)* Toyota BRIT Overall Winner 2016 (180 Dealerships)* Mazda 'Elite' Winner 2017 (1st & 2nd Place)* Mazda 'Elite' 2016 (2nd & 3rd Place)* Recognized as an Industry leader for marketing - championed at Mazda & Toyota as demonstrating outstanding work and initiatives for Video.* Rewarded regularly by being trialed for new digital initiatives and Media partnerships with the manufacturers.

Newcastle Upon Tyne, United Kingdom + Uk

* Managed 23 Hospitality Venues throughout North England - www.tokyoindustries.com* Online Ticket Sales for Events & Bookings* Brand Concept, Creation & Development* Opening & launches of new venues & concepts* Social Media management across the portfolio* Management of sales, marketing & promotion teams* Managing Customer Reviews Online* Created mid- short-term Marketing goals/strategy.* Managed effectiveness of satellite websites & social media.* Managed creation & organization of brand assets & print materials.* Kept stakeholders appraised of brand performance & activities* Managed annual marketing budget with Finance Director.* Managed relationships with external agencies, printers, design & web partners.* Traveled across UK properties for venue launches & new menu launches.* Creation of all on & offline marketing campaigns.* Copywriting & proofreading of brand collateral and final sign-off.* Update & support sales teams for events and Christmas sales.* PR & Press liaison.* Crisis management.* Strategic planning of annual/long-term marketing plans to agreed objectives.* Liaise & build external B2C & B2B relationships.* Supporting & developing sales & marketing team while monitoring KPIs.* Update & maintain company online assets including websites & social media.* Manage organic SEO efforts to maximize exposure & monitor R.O.I.* Arrange cost-effective distribution of marketing materials.* Maintain, build & update mailing databases.* Create focused E-mail marketing campaigns & delivery reports.* Evaluate marketing campaigns & produce reports on agreed metrics.* Evaluate online ticket sales agents & research cost-effective options.* Monitor customer & competitor activity through research & regular reports.* Identify new target markets & develop communication strategies.* Prepare & manage central marketing budgets with the F.D.

Newcastle Upon Tyne, United Kingdom

Product Agency had long since been my trusted supplier whilst working as a marketing manager in hospitality. Whilst transitioning between jobs, the owner and I decided to offer websites as an extra service to their clients. I would liaise with clients, take a brief, and then create the websites for them. In sum we probably did around 10 websites for clients before I was made an offer on a role I couldn't turn down. To this day, Product Agency is still an excellent supplier for professional and personal use and a group of people I'm honoured to call friends.www.productagency.com* Built & created content new websites for clients throughout North England* Used mainly Wix, Wordpress to create websites for clients across entertainment and restaurant sector* Adobe Illustrator & Photoshop* Digital and print management

Newcastle Upon Tyne, United Kingdom

http://www.cairnhotelgroup.com* Managed 32 Hospitality Venues throughout the UK - www.cairnhotelgroup.com* Working with the Holiday Inn, Hotel Indigo, Doubletree by Hilton, and Crowne Plaza portfolio in addition to the independent hotel brands across the business.* Full marketing of on and offline content and materials for the company's restaurants, bars and gymnasiums.* Central management of online customer reviews for hotels, bars & restaurants.* Lead the marketing department team of 3.* Created mid- short-term Marketing goals/ strategy.* Provided creative ideas & execution for new concepts & brands.* Managed the effectiveness of satellite websites and social media.* Managed the creation and organization of all brand assets and materials.* Kept stakeholders appraised of brand performance & activities* Managed and maintained the annual marketing budget with the Finance Director.* Maintained and managed guidelines from franchise partners.* Managed relationships with external agencies, printers, design & web partners.* Traveled across UK properties for venue launches and new menu launches and networking events.* Creation of all on and offline marketing campaigns.* Copywriting & proofreading of all brand collateral and providing directors with final sign-off.* Brief Marketing Executives on social media and design projects.* Update and support sales teams across the portfolio for events and Christmas sales.* PR & Press liaison.* Crisis management.* Internal communications across head office departments and properties.KEY ACHIEVEMENTS:* Launched a loyalty reward card (That Card) for the Bar & Restaurant operations across Newcastle venues. Promoted via CRM/Mailchimp & Social Media Channels* Increased Christmas Sales year on year across key hotels by deploying an On Time, On Budget, On Scope approach* Brand Refresh of Cairn Group Logo & Fratellos Italian multi-site restaurant brand

Middleton Tyas, Richmond, North Yorkshire Dl10 6Nj

Middleton Lodge is a charming private country mansion in North Yorkshire. Set in 250 acres of private parkland, it was built in 1780 by architect John Carr of York. For over 30 years this impressive Georgian mansion has been home to the Allison family who have dedicated themselves to restoring the Estate to its former glory. Over the last few years Middleton Lodge has become one of the country’s most unique settings for large and intimate weddings, corporate events, film shoots, photo shoots and for special celebrations. www.middletonlodge.co.uk* Helped create the business with the owner James Allison from a start-up business* Devised and implemented Stock Creation & Management systems and processes.* Sourced and implemented a Hotel Management booking system. Integrated it with stock and billing and multiple POS systems across the venue.* Profit & Loss reports* Managed all marketing functions online & offline* General Management of staff, weddings and venue* Customer Sales & Billing* Supplier Management - F&B suppliers & Photography* Managed Corporate Mid-Week stays.* Now a multi-million turnover, Award-winning hotel, restaurant and wedding venue, set in 200 acres of rural North Yorkshire.

Newcastle-Upon-Tyne, England, United Kingdom

* Helped grow the company portfolio of Hospitality Venues throughout the North East from 5 to 13 venues.* Reporting directly to the Managing Director.* Full marketing of on and offline content and materials for the company's restaurants & bars.* Central management of online customer reviews for hotels, bars & restaurants.* Created mid- short-term Marketing goals/ strategy.* Provided creative ideas & execution for new concepts & brands.* Managed the effectiveness of satellite websites and social media.* Managed the creation and organization of all brand assets and materials.* Kept stakeholders appraised of brand performance & activities* Managed and maintained the annual marketing budget with the Managing Director.* Maintained and managed guidelines on in-house brands.* Managed relationships with external agencies, drinks suppliers printers, design & web partners.* Traveled across UK properties for venue launches and new menu launches and networking events.* Creation of all on and offline marketing campaigns.* Copywriting & proofreading of all brand collateral and providing directors with final sign-off.* Update and support general managers and operations manager across the portfolio for events and Christmas sales.* PR & Press liaison.* Crisis management.* Internal communications across head office departments and properties.

Newcastle Upon Tyne, England, United Kingdom

* Marketing & PR for 'The Apartment' & Mr Lynch the companies first two venues.* Reporting directly to the Managing Director.* Full marketing of on and offline content and materials for the company's restaurants & bars.* Managed in-house Sales and promotions team.* Created mid- short-term Marketing goals/ strategy.* Provided creative ideas & execution for new concepts & brands.* Managed the effectiveness of satellite websites.* Created HTML emails and converted paper database to online.* Managed the creation and organization of all brand assets and materials.* Kept M.D & F.D appraised of sales performance & event activities.* Managed and maintained the annual marketing budget with the Financial Director.* Maintained and managed guidelines on in-house brands.* Managed relationships with external agencies, drinks suppliers printers, design & event partners.* Traveled between properties for events, new menu launches and networking events.* Creation of all on and offline marketing campaigns for events.* Copywriting & proofreading of all brand collateral and providing directors with final sign-off.* Update and support general managers and operations manager across the portfolio for events and Christmas sales.* PR & Press liaison.* Crisis management.* Internal communications across head office departments and properties.

Newcastle-Upon-Tyne, England, United Kingdom

Assistant Manager At Bay Beyond & Grill (The Gate Newcastle)Stock & Financial ReportingManaging Rota'sManaging EventSupporting General Manager & Sales Manager

Newcastle Upon Tyne, England, United Kingdom

Bars Manager for Tiger Tiger (The Gate Newcastle)Weekly Stock take & Financial Reporting to Novus DirectorsManaging Rota's for 100 staff membersManaging EventsSupporting General Manager & Sales ManagerCash Handling & Banking

Bachelor Of Arts (B.A.), Film & Media Studies, 2:1

Activities and Societies: President of the Film Society

Leisure Management Ba Honours, Leisure Management, Passed Allfirst Year Modules

Education record

4 A levels (Sports Studies, Theatre Studies, British Government & Politics & General Studies) 9 GCSE's (7 A to C inc. English & Maths)