• Business development: develop campaigns to attract and gain new customers• Operations: manage and execute the weekly schedule servicing customers• Budget: manage the budget and operational expenses, plan for growth• Marketing: create marketing campaigns and execute advertising plans

• Leadership: Managed delivery of all facility services for the east/west coast offices. Collaborated with a large team~20 ensuring quality workplace experience overseeing mailroom, housekeeping, reception, security, grounds, space planning, events, employee shuttle, parking management, hoteling, conference setups, and café barista• Project Management: consolidated 3 satellite offices into the new HQ building as well as managing constant ad-hoc space projects. Managed various project proposals including EV chargers, patio renovations, health center space benefitting employee’s health (mind, body and spirit)• Budgeting/cost control: accountable for expense budget including capital projects • Contractor management: maintenance and repairs as well as architects, construction managers for office renovation projects• Landlord/Client Relations: addressing lease questions and facility upgrade projects• Space Management: weekly moves and reorganization projects to drive superior workplace experience strategies for employees• Security Management: ensured a secure workplace partnering with security operations; coordinated business continuity planning/crisis management policies and emergency response teamsKey Accomplishments:• Key team member collaboration with Companywide Innovation Competition Team• Project managed (design/build) new Otsuka Café which was a considerable success for our culture• Created/produced COVID safety video shared companywide: Saved thousands not having to hire a consultant• Key team member collaboration with COVID task force team to prepare our workplace• Made an impact to our operations as an integral member of the Otsuka Green Team

• Facility management: Managed multiple sites in NJ, NY and CT, direct reports-1, and 2 indirect • Budget management: Assisted with expense budget to a $26MM level; reviewed and approved invoices up to $100,000. Monitored and confirmed payments related to expense and capital budgets. Completed internal audit requirements to satisfy compliance needs.• Contractor management: operations and maintenance• Security management: Business process officer for bank BCP/DR and fire evacuation planning.• Project management: implemented AED program for various bank offices at NY, NJ, Atlanta, Chicago, and Houston

Facility management: Managed multiple sites in NJ (3 buildings) and California office, direct reports- 1 and 2 indirect. Managed laboratory and office facilities for three buildings within campus as well as O&M and contract vendors to ensure a safe, optimal and comfortable environment while maximizing cost efficiencies• Leadership: Developed two employees and one contractor to ensure high customer service in facilities, receiving, and laboratory operations/gases/hazardous materials• Budget management: Coordinated Capital Budgets to a $1.9 million level; • Contractor management: Collaborated with outsourced vendor and management on design/space planning options for GLP Laboratory construction• Space management and Project management: Managed reorganization moves involving office and lab space into two new buildings due to company growth. Coordinated budgeting, estimation, design, planning, permits and scheduling of laboratory and facilities projects to minimize expenditures• Fostered a close Landlord-Client relationship; and ensured that all lease obligations were met. Negotiated all facilities contracts related to services, repairs, and preventative maintenance. Created and monitored compliance with all laboratory and facility standards and policies; ensure facilities staff OSHA, EH&S and ADA training compliance. Interacted with all levels of employees and management while promoting a prominent level of customer service.