•Experience with Software Development Life cycle (SDLC) methodologies, including Waterfall, Agile, and Scrum for Project Management.•Experience with Agile principles & scrum ceremonies; Jira & Confluence tools for creating user stories/ documenting requirements and UAT management. •Ability to manage project deliverables as per the defined timelines, identify risks/issues, manage stakeholder expectations and share project status updates with the senior management.•Consulted with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.•Acted as a liaison between departmental end-users, technical resources (architects, data analysts, developers, operation specialists), consultants and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.•Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems; ensured the system design fits the needs of the users.•Tracked and fully documented change for functional and business specifications; wrote detailed universally understood procedures for permanent records and for use in training.•Identified opportunities for improving business processes through information systems and/or non-system driver changes; assisted in the preparation of proposals to develop new systems and/or operational changes.•Conducted change impact analysis to assess the potential implications of changes and documented business rules, functions and requirements.•Participated in QA and UAT Testing and testing of new system functionality and supported QA and UAT teams in preparing test plans and test cases.•Obtained detailed, in-depth expert knowledge of the assigned business processes. Consistently challenged the IT and business teams to improve their processes.

•Gathered Requirements via formal Meetings, Brainstorming, Interviewing, and conducting JAD sessions with designers, developers, business users and subject matter experts (SME’s).•Elicited functional/non-functional requirements and conducted the reviews and walkthroughs with designers, developers, SME’s, and stakeholders.•Developed various project artifacts including the Business Requirements Document (BRD), Systems Requirements Specifications (SRS), and high-level system architecture documentation.•Assisted the product owner to convert the features into User Stories and wrote Acceptance Criteria following the INVEST and SMART technique and collaborated with business stakeholders in the creation of Product Backlog items and prioritized them using MOSCOW technique.•Assisted the developers and testers by clarifying queries related to the business requirements and worked with the teams to design and execute Test plans, Test scenarios and Test cases for Unit/System, End-to-End and User Acceptance Testing (UAT).•Aided the testing team in performing Functional Testing, Stress Testing, Regression Testing, and Usability Testing.•Created story mapping in JIRA to trace the completeness of User Stories and relate them to testcases.•Implemented SQL queries using joins (inner joins, outer joins), unions, order by, group by and aggregate functions to extract data from different data sources and exposure to various databases.•Created UML diagrams, wireframes, mockup screens, and dynamic prototyping using MS Visio, Lucidchart and Axure RP.•Used JIRA to track performance using velocity charts/burndown charts and manage backlog.•Created dashboards and ad hoc reports using Google Analytics & Tableau for performance improvement.•Facilitated Sprint planning meetings, Daily Scrums, Sprint Review, and Sprint Retrospective meetings.•Created and maintained Traceability Matrix to track down all the use cases, test cases and test stories.

•Conducted Joint Application Design (JAD) sessions with stakeholders to fully understand the business requirements, which is used to create functional designs and technical specifications.•Conducted and facilitated requirements workshops with the product team, development team, system architect and testing team to gather requirements.•Managed outcomes of large, complex, cross-functional, data projects, including monitoring scope, milestones, dependencies, costs, and benefits through lifecycle.•Created Unified modeling language (UML) diagrams like Use Cases, Screen Mock-up, Entity Relationship Diagram (ERD), Sequence Diagrams and Business Process Model and Notation (BPMN) for a detailed understanding of various processes by using MS Visio.•Collaborated with cross-functional groups to communicate and ensure successful project deliverables and manage expectations responsibly.•Collaborated with the product team and developers to write Functional User Stories, Technical User Stories, and Acceptance Criteria.•Converted Functional Design Document (FDD) into Technical Design Document (TDD) applying the security and technical standards into the designs.•Assisted the SQA team to create the Test Plans and Test Cases for Regression and UAT Testing and conduct Web service and API testing using the test cases provided by the testing team.•Used JIRA to document and visualize the KPI’s, Burndown, Burnup charts and Velocity trends.•Participated in all Scrum events such as Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective.•Maintained Traceability Matrix to track down from Business rules to Business requirements to functional requirements to test cases and test steps.•Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking, and managing sprints, created Scrum and Kanban boards, status reports and burn down charts.•Worked with SQL queries for data manipulation.

•Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.•Responsible for writing Functional Requirement Specification (FRS) and User Requirement Specification (URS).•Analyzed Business Requirements and segregated them into high level and low-level Use Cases, Activity Diagrams/ State Chart Diagrams using MS Visio according to UML Methodology thus defining Data Process Models.•Involved in gathering requirements for claims processing system.•Successfully conducted brainstorming, interview, focus group and JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project. •Created Process Flow Diagrams, Use Case Diagrams and Integrated Diagrams using MS Visio and Lucidchart.•Wrote Test Cases and performed User Acceptance Testing (UAT), documented the in-detail defects using the Defect Tracking Report.•Used Test Case distribution and development reports to track the progress of test case planning, implementation, and execution results. •Wrote SQL statement/queries and stored procedures in Oracle for extracting as well as writing data.•Created Use cases, activity report, logical components and deployment views to extract business flows and workflows involved in the project. •Carried out defect tracking using JIRA and Bugzilla.•Maintained proper communication with the developers ensuring that the modifications and requirements were addressed and monitored these revisions.