A learning and development professional with extensive experience in coaching, facilitation, improving sales capability, leading and developing people. I am recognised for my expertise in interpreting complex business strategies to; determine key deliverables and design clear, concise customised training solutions that achieve business transformation and growth objectives in fast-paced environments.Key specialties include:- Managing strategic relationships with stakeholders to achieve profitable long-term partnerships.- Change management and the implementation of change initiatives.- Facilitation; experienced in delivering a diverse range of training programs. - Building sales capability; implementing Sales Force Effectiveness processes and training programs that improve performance.- Business acumen; extensive knowledge and practical experience in the financial services industry, profit and loss management, lending, credit risk, cross sell of products and customer service. - A proven sales background in multiple industries (financial services and retail).- Training needs analysis and the design and delivery of large scale training and development programs/projects and business transformation.- Design and delivery of sales, induction, CPD, compliance and soft skills programs- An excellent coach, experienced in coaching and mentoring programs.- Training coordination, practice-oriented learning and assessments, budgets, policies and procedures, recording and the reporting training outcomes.- Excellent written and verbal communication skills with attention to detail.- An accomplished people leader with a passion for working with and developing people.- Managing, prioritising and completing conflicting tasks on time and budget
Listed skills include Learning And Development, Leadership, Sales Capability, Coaching, and 18 others.
