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• Led hospice and palliative care business development for 75+ HCPs in the greater Athens, GA area.• Responsible for growing key service lines in designated territory generating $350K in annual revenue.• Increased referrals consistently month-over-month.• Discovered and implemented new opportunities for business growth including ACO partnerships as a result of optimized marketing programs and competitive analysis.• Collaborated with multiple branches and field offices to streamline operations processes and ensure follow through on leads while improving patient satisfaction.• Served as an operations consultant partnering closely with the Clinical Director to improve quality of care.• Received 2019 President’s award for sales performance and leadership.

• Managed the development of a payor-facing sales program to generate leads and increase product demand. • Collaborated with the C-Suite to develop strategic partnerships with payors, prescribers, and facilities.• Operated between operations and sales to ensure continuity of messaging and strategic focus.• Researched and reported back on CJR bundled payment and how to best collaborate with hospital partners.• Work as liaison with third party payors to best maximize those relationships.

Manager, National Programs – In-Patient Facilities Solutions (December 2015 – July 2016)• Managed the training and development of sales associates to better identify opportunities for patient placement resulting in improved quality of care and savings for payor organizations. • Generated over $250K in revenue from previously non-referring sources.• Recruited and onboarded national and regional providers into the In-Patient Facilities program.Area Liaison (Pilot Program Development) – Medical Facilities (June 2015 – December 2015)• Developed and managed pilot program to identify new business channels within the Atlanta market with a specific focus on medical facilities.• Created and tested new sales and operations process flows for 20+ in-patient facilities and assisted with the development of collateral design for program inception.

• Developed brand positioning and sales strategy for launch of Nurse Practitioner program to prove concept and roll into national program.• Worked directly with PRIME Operations, long term care facilities, and Hospitals to develop relationships and protocols for referring patients to PRIME program. • Continually exceeded month over month growth goals by 20%.

• Directed business development for a $25MM portfolio of hospice and home health services with a team of 18 direct reports across 5 branches in the Greater Atlanta area.• Successfully navigated operational turnover of multiple sites while minimizing loss of market share.• Work with interdisciplinary team to cultivate referral pipeline from multiple sources including hospitals, physician practices, assisted living facilities, and skilled nursing facilities.

• Developed a streamlined intake process resulting in an increase from 70% capacity to 100% within 9 months.• Managed the onboarding and development of 2 intake coordinators.