Created, developed and maintained logistics division from scratchMulti-departmental engagement on datasets, revenue adjustments, scheduling, etc;Engaged customers and stakeholders which created growth of 175% since inceptionDesigned onboarding and training strategies resulting in employee growth and retention of 88%Participative collaboration with internal stakeholders to increase moral and lower turn overContract management and stakeholder engagementProject and IT assistance with Wolfepak, Sharepoint, Time Clock Plus, Omnitracs XRS, Microsoft Office, various pc troubleshootingCollaborate and plan with other managers and field services to coordinate operations integration of other organizations and meet their interests

• Direct and develop crude transportation movement of 90+ trucks for maximum ROI based on KPI• Document management – Developed, organized and expanded training material for new employee ensuring faster onboarding process (20% reduction in time). Centralized lease documentation system• Multi state collaboration (internal and external) on schedules, costs and time line needs of crude products• Cross departmental projects developing applications to streamline field ticketing and time off requests impacting over 300 workers• Managed time, records, reports and daily tracking• Worked with and managed multiple systems•Implementation and maintenance of all mobility devices and connections (MDM coordinator)•Perform customization and system administration, helpdesk, work group integration, documentation and educational software packages related to mobility management•Analyze, recommend, and evaluation of new hardware, software, and communication products for mobility projects

• Cross departmental project work, including transitioning to new MDM, mobile upgrades, infrastructure software rollouts and various in-house applications rollouts• Technical support, supported business processes for 400+ employees along with support and training• Contract management – assist IT Infrastructure manager going over contracts for renewals, cost adjustments and alterations as needed• Vendor management - managed, maintained and worked with over 90+ telecom accounts to identify waste, increase profitability and build trust• Managed MDM services for 400+ mobile devices, mobile SME on IT Infrastructure team• Facilitate support and training for staff members along with new rollouts• Document management – built and maintained document library of accounts, contracts, employee equipment assignments • Founding member of BKEP outreach committee serving our local communities

• Direct and develop crude transportation movement of 90+ trucks for maximum ROI based on KPI• Document management – Developed, organized and expanded training material for new employee ensuring faster onboarding process (20% reduction in time). Centralized lease documentation system• Multi state collaboration (internal and external) on schedules, costs and time line needs of crude products• Cross departmental projects developing applications to streamline field ticketing and time off requests impacting over 300 workers• Managed time, records, reports and daily tracking for DOT regulated drivers• Worked with and managed multiple systems

Developing client relations, assessing client needs and expectations, grooming product backlog, collaborate with team on work flow and time lines