Danny Tsai Email & Phone Number

Zhonghe, New Taipei

1. Lead 40 system test members of four teams for many Android projects. Teams are system test, scrum test, Google GMS test, certification, and automation. Lead and coach system test team to create 5,000+ cases. Lead Google GMS test team to follow GMS rule, lead certification team to investigate price and monitor lab testing phase, and lead automation team to create scripts for system test and stability. 2. Using Agile and Scrum to manage projects and teams. Daily scrum meeting to manage four teams. 3. Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans and coaching. 4. Projects are Android phones with barcode, Android tablet, Android Drive Video Record, Android Payment machine, network USB dongle, etc. 5. Manages headcount, deliverables, and schedules for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with the program. 6. Lead project phase gates and key milestones reviews to ensure the flawless product is timely execution for resolution of software quality issues. 7. Ensure a safe launch plan is comprehensive to mitigate manufacturing risks and effective safe launch execution. 8. Responsible for Customer incidents/complaints and product related issues at internal and external. 9. Monitor the third party from India who is supporting HR to test projects. 10. Customer and partner are from America, Japan, Europe, and China.

Taipei

1. Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans and coaching. 2. Lead 20 QA members for two major different business of 6 QA teams. First business is developing SW/FW of STB for top Taiwanese cable television companies (KBRO, TBC, CNS, NW and CYC), and one Hong Kong Television company (PCCW). Second business is developing SW of STB for Taiwanese hotels.3. Manages headcount, deliverable and schedules for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program.4. Interface with business units and internal/external final customers on STB qualification plan and quality goals.5. Lead project phase gates and key milestones reviews to ensure flawless STB is timely execution for resolution of software quality issues.6. Ensure safe launch plan is comprehensive to mitigate manufacturing risks and effective safe launch execution.7. Responsible for Customer incidents/complaints and STB related issues at internal and external.8. Lead QA teams to test STB of software and middleware. Testing scopes are function, usability, stress, regression, performance, integration testing, bug tracking, field bug reproduce, set up testing environment, etc.9. Teach QA member how to prepare testing plan, write testing cases, manage document, analyze issue and write testing report.10. Customer and partner are from Taiwan, China, Korea, Singapore and USA.

Taipei

Multimedia team (2012 - 2014)1. Team leader. People management, rookie training.2. Multimedia content of graphic, audio, video, camera, camcorder and streaming testing.3. Android APP: browser, camera, audio player, video player, streaming player, voice and game.4. Multimedia KPI test: Video, camcorder, game and browser.5. Memory Qualification of different temperature. Design HW testing temperature low and high for multimedia cases.6. Benchmark test.7. Design and debug test FW/SW and HW of System Level Test for manually or automation.8. Report and track issue for internal or customer.9. Get and understand customer’s report, and try to reproduce the issue to report to internal. Help customer to get solution.10. Log Analyze.Memory team (2008 - 2011)1. Team leader. People management, rookie training2. Storage performance3. SD card compatibility4. Test all kind of multimedia files on storage5. Create testing plan and cases.6. Write automation script7. Study specification and design testing plan8. Report and track issue for internal or customer9. Log analyze10. As an interface to communication with other teams.Project test leader assistant and product test engineer (2005 - 2007)1. Performance optimization for BT, WLAN, FM, MO/MT audio and video call drop/failure rate, SMS, MMS, USSD, WAP, Supplementary Service, Throughput data rate, etc.2. Test GPRS/EDGE/WEDGE/HSDPA/HSUPA mobile modem for live network.3. Test 3G/2G by Agilent 8960 and Anritsu.4. Field test for Samsung in U.S.A, EU, China and Australia.5. IOT test.6. Trace issue with customers for Project test leader7. Coordinator internal issue between SW team and QA team8. Create test plan. And study new testing cases.9. Log tool development10. Test internal new automation tool

Vancouver, Canada Area

Provide technical support for customers via phone, online or on side supportTest and debug newly systems buildVerify reported defect, track issue and feedback issue to customer.Data analysisTraining customers to use programsDevelop manuals, training materials and methodsDesign and maintain company’s website - www.wavesoft.comDesign company’s flyers, brochures and banner

Cerritos, Ca, U.S.A

Investigated and resolved software or hardware problemsOlympus digital cameras manuals by HTML

Bachelor Of Science (Bs), Management Information System

Education record