Danny V. Email and Phone Number

• Maintain customer requirements specification database for all requested alarm configurations.• Review of wired and wireless site drawings and documentation required to ensure consistent support of the network.• Provide planning/scheduling support for daily activities of the group to support ongoing maintenance and project work.• Technical expertise to configure and prepare field equipment to ensure proper function of field instruments, data recorders, etc.• Ensure all equipment installations or upgrades meet or exceed all Federal, State, and Localregulations.• Ensure all existing systems are maintained under appropriate change control during and following system upgrades or modifications.• Ensure all job site areas are maintained in a constant state of inspection readiness; specifically, but not limited to, the following:• Cleanliness• Personnel and Equipment Safety• Compliance to cGMP requirements• Ensure equipment components are supportable with spare parts appropriately documented and stocked.• Provide input to GNE to assure lifecycle asset management principles are incorporated into monitoring equipment design and that lifecycle costing drives value engineering decisions, e.g., criticality assessment, risk mitigation, safety, maintainability, reliability, compliance.• Evaluate existing monitoring equipment conditions and update monitoring system capacity models to accurately reflect system utilization and available capacities.• Develop and update Preventive Maintenance and Operational instructions that support the maintainability and sustainability of the FMS.• Coordinate with department personnel for all CMMS updates (Master data/planning/scheduling).

• Manage Office 365 and Active Directory Users and Computerso Create and manage users/mailbox accountso Manage to permissions to network file resources • Cloud Environmentso AWS: EC2, S3 and Glaciero VOIP: ShorTelSkyo Office365 E3 • Support Windows 7, MacBook Pro's, tablets and mobile deviceso Deploy, support and manage desktop and server hardwareo Lead projects to deploy ad upgrade laptops operating systems and softwareo Migration to Office 365 and TrendMicroo Support and manage printers, scanners and multi-functional network devices• Monitor and manage the technology helpdesko Provide end user customer service• Maintain systems security which includeso TrendMicro and Symantec anti-virus systemso Install and maintain systems security updates• Manage VMware Environmento Monitor and support vSphere 5 VM hosts o Supporting various VMs using vCenter o Support Microsoft Windows Servers 2003/2008/2012o Support Linux Servers (Ubuntu and CentOs)o Install, maintain and repair server hardware o Ensure OS security measures, system accessibility, functionality, and stability o Select, test, deploy and maintain patches, and system updates and upgrades o Manage SANs and NAS storage o Manage, and monitor all system backups o Monitor all systems o Quickly respond to system issues and take action towards a timely resolution• Collaboration o Confluence and Jira

• Documentation and Processeso Review, modify and create local site SOPs for the daily maintenance of networked equipment and management of user databases.• Software Upgradeso Walgreens Next Gen 1.0/1.5 Upgrade• Hardware Installation and Configurationo Install and Configure Firewall(UTM)o Intel Modular Service(IMS)o Configure Catalina Printerso Perform Pharmacy Migration (RX Virtual Machine, File Server and Infra Server)o Power down, rack mount and restart AS400 server.o Install and Mount WLC Cisco and APo Secure Old Debit Pads, POS and RX Hard Drives • Responsible for support of Walgreens sites in the Western Region

• Own and manage GMP Databases required for FMS: Siemens applications (Insight and InfoCenter), OPC interfaces (Matrikon Data Manager, Kepware and Matrikon OPC Explorer) • 24/7 mission critical environment for GMP systems for facility's working closely with multiple organizations to ensure that critical alarms are monitored and annunciated• Align multiple data sources for complex reports to review and correct data issues to ensure data accuracy• Perform testing in multiple environments for system validation (Production, development and disaster recovery)• Support planning/scheduling through the creation of Work Notifications/Orders in SAP-PM• Manage configurations in SIEMENS and local developed contact management system• Build complex queries for data review and remediation of data inconsistencies• Execute testing with data creation for completion of maintenance and enhancement cycles• Coordinate with automation group to ensure data trending requirements were met• Create data reports for FMS, end users, upper management (Sys Activity log and BO Reports)• Ensure GMP Documentation requirements were met for alarm configurations• Provide informal, hands on training to end users, create training documentation and maintain system support manual for data maintenance steps• Tiger Team member collaborated with multiple internal organizations for Root Cause Analysism.

• Provided support for Windows operating system platforms : 98, 2000, XP and Vista • Managed the repair and deployment of desktops, laptops and servers • Managed desktops and servers remotely using, Bomgar, Windows Remote Desktop (RDP) and Cisco VPN • Managed and established network login and desktop user rights, utilizing Microsoft Admin Pack on my local or remote desktop, with Active Directory, Users and Computers • Managed software and server upgrades for all of our software and operating systems locally and/or remotely • Maintained inventory Access databases of corporate networked assets assigned to all corporate users to ensure system records for accurate for corporate espionage/security, OS maintenance, financial/asset accounting.• Built asset management tools for reporting progress on asset upgrade projects, asset conditions and ensured data accuracy through periodic data audits.• Created secure images using Ghost 11 • RSD Sophos Antivirus and Big Fix • On call 24/7

• Managed four computer lab operations including supervision of IT staff. Build secure images using Ghost and Install secondary software and hardware according to course descriptions. • Provide Systems Support and training for 40 staff /faculty and 300+ students. • Create software and hardware work instructions. • Provide support for conference services and continuing education. • Assist with new campus installations, setup servers, staff computers and student computers in labs, plus network configuration. • Assist telecommunications with dial-up and leased line modem, phone installation and rerouting. Configure Avaya IP telephony and troubleshoot PBX, Video Conferencing and Multimedia equipment. • Support and Troubleshoot iLinc VOIP communications software • Handle facility and security issues

Desktop support functions for a 24 x 7 service provider included planning, organizing, staffing and achieving accountability within the context of Company Objectives in the following areas:• Fill out documentation; Generate PC/Client location mappings for the purpose of maintaining current inventory management database • Disconnect and relocate PC or PC’s and peripherals to new cubicle location. • Upon completion of PC relocation confirmed PC or PC’s had network access and that all peripherals were installed and working condition.

As a strong contributor to its success, I was accountable of managing and maintaining the web data-base operations. Support functions included a wide range of responsibilities in the following areas:• Provided IT services to numerous clients, such as • BroadVision: Installed VPN, PAL Dial-up on ThinkPad T20 and T21. • Palm Inc: Deployment Team, Backed up data and deployed new Win 2000 image. Once Dell PC’s or Tecra, C600 or Protégé laptops were imaged, mapped all network drives, configured Palm Pilots and rolled back data from network. Trained all staff on their new OS and email. • Wyle/Arrow: Upgraded machines from Win98 to WinNT and email. Provided desktop support to internal end users. Filled out documentation and inventory as needed. Performed proper cable management for all components. Installed new hardware and software plus configuration. Troubleshot software and hardware problems.