Danny Van Houts
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Danny Van Houts Email & Phone Number

Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪 at Zibber Nederland
Location: Geldrop, North Brabant, Netherlands 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪
Location
Geldrop, North Brabant, Netherlands
Company size

Who is Danny Van Houts? Overview

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Quick answer

Danny Van Houts is listed as Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪 at Zibber Nederland, a company with 73 employees, based in Geldrop, North Brabant, Netherlands. AeroLeads shows a matched LinkedIn profile for Danny Van Houts.

Danny Van Houts previously worked as Head of Customer Service at Zibber Nederland and Interim-manger klantenservice at Social Deal. Danny Van Houts holds Professional Manager from Copc High Performance Management Techniques.

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Email format at Zibber Nederland

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Zibber Nederland

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Profile bio

About Danny Van Houts

Danny Van Houts is a Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪 at Zibber Nederland.

Current workplace

Danny Van Houts's current company

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Zibber Nederland
Zibber Nederland
Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪
netherlands
Website
Employees
73
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9 roles

Danny Van Houts work experience

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Head Of Customer Service

Current

Eindhoven, Noord-Brabant, Nederland

Aug 2024 - Present

Interim-Manger Klantenservice

's-Hertogenbosch, Noord-Brabant, Nederland

✔️Responsible towards the directors and the managementteam for the Customer Service department. +-130 people✔️Scaling the department to 130 people with an inflow of 15 people per month✔️Missed calls >50% to <10% I Waiting time phone >90 sec to <30 sec I FRT e-mail >15 days to <2 days

Jan 2024 - Aug 2024

Teamleider Klantenservice

's-Hertogenbosch, Noord-Brabant, Nederland

✔️Create new data framework with shared value in the company✔️Managing 30+ people devided in fulltime/parttime✔️Improve structure for the Customer Service department✔️Develop a way of working to improve productivity and binding with the company for agents who are working in the evening and weekends

Feb 2023 - Jan 2024

Cs Carrier Operations

✔ Process optimalisation - saved/gained €100k+✔ Negotiate - first SLA's within CS✔ Create carrier landscape as source of information and dashboarding

Jul 2021 - Feb 2023

Team Lead Customer Service Benelux

Eindhoven, Noord-Brabant, Nederland

✔ Leading CS Benelux - Scaling the team from 8 to 25✔ Building Winning Team - Creating self steering team and succession planning management✔ Carrier optimalisation framework - POC for escalations, work improvement, relationship management & internal carrier specialist

Jul 2020 - Jul 2021

Customer Service Representative

Eindhoven, Noord-Brabant, Nederland

Sendcloud is one of the fastest growing tech companies in Europe and we are building a world-class team! We are Europe's number 1 shipping platform for e-commerce.We help +23.000 e-commerce businesses save time, effort and money on their most frustrating process "shipping". Connect to your favourite carriers and ship worldwide.

May 2019 - Jun 2020

Afstudeerstage

Newco Europe Bv

Eindhoven En Omgeving, Nederland

Feb 2018 - Jan 2019

Stagiar Online Marketing

Eindhoven En Omgeving, Nederland

Feb 2017 - Jun 2017
Team & coworkers

Colleagues at Zibber Nederland

Other employees you can reach at zibber.nl. View company contacts for 73 employees →

2 education records

Danny Van Houts education

Professional Manager

Copc High Performance Management Techniques

COPC® High Performance Management Techniques (HPMT) training is designed to equip managers, senior leadership and cross-discipline.

FAQ

Frequently asked questions about Danny Van Houts

Quick answers generated from the profile data available on this page.

What company does Danny Van Houts work for?

Danny Van Houts works for Zibber Nederland.

What is Danny Van Houts's role at Zibber Nederland?

Danny Van Houts is listed as Head of Customer Service at Zibber | Growth and Scaling 🚀 | Unlock potential 🔏| Making winning teams 💪 at Zibber Nederland.

Where is Danny Van Houts based?

Danny Van Houts is based in Geldrop, North Brabant, Netherlands while working with Zibber Nederland.

What companies has Danny Van Houts worked for?

Danny Van Houts has worked for Zibber Nederland, Social Deal, Sendcloud, Newco Europe Bv, and Fontys Hogescholen.

Who are Danny Van Houts's colleagues at Zibber Nederland?

Danny Van Houts's colleagues at Zibber Nederland include Esther Tomasila, Anne Van Empel, Susan Van Westrenen, Lesley Vorstenbosch, and Arjan Hendrikx.

How can I contact Danny Van Houts?

You can use AeroLeads to view verified contact signals for Danny Van Houts at Zibber Nederland, including work email, phone, and LinkedIn data when available.

What schools did Danny Van Houts attend?

Danny Van Houts holds Professional Manager from Copc High Performance Management Techniques.

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