Danny Yick Email & Phone Number

Hong Kong

I was fully responsible for Hong Kong regional data center infrastruture management, technical and helpdesk support to all AP IT sites including Hong Kong, India, Singapore, Malaysia, Taiwan, Vietnam, Tailand, Korea, Japan, China, Philippine, Australia and New Zealand.After over eight years of challenges in Bacardi, I developed various project management skills including office moves and renovation works, network build and upgrade, workstation standardization, unified collaborations, help desk systems, NAS deployment, Office 365, local hardward cloud migration. Besides that, I also participated and coordinated in many Bacardi global projects implementations to strengthen corporate infrastructure systems. Moreover, I also took up the role as an internal assessor for system health checks for China, Philippines and Thailand to ensure IT best practices in countries.My significant contribution to Bacardi were Notes mail migration to Outlook and the server consolidation and virtualization in Hong Kong data center which improved IT work efficiency and cost saving. My technical strength are on Wintel systems, mobile device support and management, LAN/WAN management, Microsoft Exchange/Office 365/Skype for Business/Intercall administration, Cisco Telepresence/Bluejeans administration, Lotus Domino administration, VMWare management and project coordination and implementation.

Hong Kong

I was a transitioned staff moving roles and responsibilities from Kraft Foods Limited to EDS under the Global IT Outsourcing Agreement and continued to serve at Kraft since 1st November, 2006. My major accomplishments were as follows:1) Provided EDS IT outsourcing support and "Business As Usual" services to Kraft Foods Limited, Hong Kong.2) Provided local full support in EDS Transition and Transformation projects of Kraft IT services, including but not limited to , Helpdesk systems, Global Field Services, Asset Management, Global PC image rollout, Server Refreshment and Exchange 2003 Migration.3) Provided technical supports to Kraft Taiwan area and project lead in standard pc image rollout (eDesk) in whole Taiwan offices including Taipei, Kaohsiung, Taichung and distribution center.4) Liaised with 3rd party vendor to provide contract service and order management for Kraft including JOS EUC and hardware maintenance services, Recall media offsite storage services, Wharf business lines...etc

Hong Kong

At Kraft, I was fully responsible for site support of IT operations of both Hong Kong and Taiwan offices. During company integration of Kraft and Nabisco in 2001, I had dedicated my effort to complete the transition period with all IT systems and processes in place without any business disruption.During the service years in Kraft, I had developed many project skills such as office and system integration, network upgrade, workstation standardization, cost saving initiatives...etc. Besides this, he also participated in many Kraft global projects to strengthen corporate infrastructure systems. Moreover, I contributed my time to act as an internal assessor for system health checks for Greater China, South East Asia and Australia offices to ensure IT best practices in countries. My technical strengths are on Wintel systems, Microsoft SQL database administration, LAN/WAN administration, Microsoft Exchange systems and project coordination.Due to Global IT Infrastructure Outsourcing, I was transitioned to EDS, an IT outsourcing company, on 1st Nov, 2006. I continued to serve Kraft as IT contractor and participated in the projects of Transition and Transformation. I had significant performance in 2005/2006 annual review and was granted ABCD award due to outstanding result in telecom cost saving project.

Hong Kong

I joined AST as an Operator/Programmer and promoted to the last capacity as Section Head of Systems and Operations team in MIS department.At AST, I was fully responsible for system administration of VAX/VMS, Novell Netware, PC LAN, WAN, office automation softwares, remote access control, voice and data integration, Lotus cc:Mail, Despatch-1 Unix Application, MAXCIM Manufacturing and Financial Application and AST Payroll Applications. Besides, I contributed to setup new computer sites at AST Tianjin and AST Dongguan in 1994 and provided remote support services thereafter. I am stable, reliable and eager to learn new IT skills. I completed my degree course during the services at AST.Due to worldwide workforce restructure plan, I was redundant from the company in 1998.