Danny Landa Email & Phone Number

Tampa, Fl, Us

St Petersburg, Florida, United States

Defined and developed executive level data management metrics across all business areas to create comparability across the bank.Built the Data Management Tableau dashboards for our investment banking franchise with a focus on ownership and data quality to highlight the gap in ownership and data quality profiling.Led the work involving data/business analysts to enhance the capabilities and functionalities of the bank’s strategic tool to capture metadata, focusing on all aspects of data management from lineage, through data quality profiling, to remediation.Developed a workflow tracking solution to capture incoming lineage, modelling, data quality profiling and remediation work items using Planview, and visualized the information using dynamic Tableau dashboards to help highlight backlog items and priorities.

Tampa, Florida

• Boosted global compliance by 35% through rigorous assessment of corporate policies, standards, and guidelines, aligning with internal business requirements and risk assessment.• Contributed to QA committee meetings, fostering a collaborative environment and driving a 15% increase in problem-solving efficiency through data-driven insights.• Elevated internal customer competency by providing targeted training based on quality control results, achieving a 25% improvement in monitoring adherence and performance management.• Optimized performance tracking by monitoring KPIs, KRIs, and KSIs, leading to a 20% increase in visibility and informed decision-making.

United States

• Fostering collaboration with a diverse network of internal and external stakeholders, ensuring alignment with HSBC's strategic goals and regulatory compliance.• Vigilantly monitored employee compliance with departmental and company policies, procedures, and federal and state laws.• Conducted comprehensive quality reviews of customer accounts, enhancing customer satisfaction and trust through data analysis and risk management.• Identified and managed risk by adhering to written risk compliance policies, effectively mitigating potential issues.• Demonstrated commitment to community outreach through volunteering for Junior Achievement and leading departmental meetings.

Tampa/St. Petersburg, Florida Area

• Served as the primary point of contact for real estate-secured clients, providing exceptional customer service during critical stages of default, loss mitigation, and foreclosure.• Managed a national portfolio of customers with a total balance of $900,000, consistently achieving top 10% performance in monthly cash negotiations.• Exercised sound judgment in evaluating loss mitigation options for real estate-secured customers, ensuring optimal outcomes for both clients and the company.• Ensured strict adherence to federal, state, and local laws, as well as regulatory guidance and job policies and procedures.• Maintained a comprehensive understanding of policies, procedures, practices, laws, and regulations governing real estate default and collections activities.

United States