In our profession, seconds matter. Improved response times translate to better outcomes. When our residents call for help, they need emergency services, right now!Live911 allows Officers to hear 911 calls in real time, as they are occurring, even before they are dispatched. Officers can hear the actual words and tone of the caller, and their precise physical location. This technology provides critical insights, allowing for a more informed response strategy.- Responsible for acquiring new business and supporting all current customers within the fifteen-state Central Region- Manage the entire sales life cycle for the Live911 product, from lead generation, to pre-sales assessment and technical requirement scoping, to conducting product demonstrations in person and remotely, RFP response if needed, execution of contracts, communicating technical requirements to our implementation team, and customer care and support after go-live dates for product retention- Work trade shows and regional conferences, representing Live911Call me to arrange a discussion: 740-834-9978 www.live911.com

LexisNexis Coplogic Solutions provides a suite of web-based tools developed by and specifically for law enforcement. These tools empower agencies to better manage crash, incident reporting, citation, and investigative data by creating workflow efficiencies through advanced technology.- Acquired new business and supported all current customers within an eleven-state Central Region- Managed the entire sale life cycle for all Coplogic Solutions products, from lead generation, to pre-sales assessment and technical requirement scoping, to conducting product demonstrations in person and remotely, RFP response if needed, execution of contracts, communicating technical requirements to our implementation team, and customer care and support after go-live dates for product retention and strategic product campaigns- Worked trade shows and regional conferences, representing LexisNexis as a product subject matter expertThe Coplogic Sales Team has won the Sales Team of the Year in 2020 and 2021 within the LexisNexis Risk Vertical. This team consists of only 13 sales staff.

As a sworn police officer for the city of Westerville, I enforced state law and city ordinances, investigated criminal complaints, and participated in special details as needed. Other duties included supervision of officers assigned to the Reserve Unit. This was a part-time, volunteer position.

I provided consultation for physical security assessments and physical penetration testing. Jacadis provides strategic IT security solutions. This was a part-time, as needed position.

I was selected to head up a new vertical market and to establish the Campus Services Division for Block by Block. My role entailed two different functions. First, I was responsible for developing new customer relationships across the country. I worked to create unique marketing strategies and messaging to engage our intended audience. Once engaged, I used my operational expertise to evaluate potential opportunities, and then developed a service plan for review by the potential client. I worked with legal teams for contract development and negotiated pricing to win business.Second, I oversaw the daily operations of our product and infrastructure within the Campus Services Division. This included monitoring daily service levels and exploring ways to add value to current customers. My team and I were responsible for all aspects of training, technology, succession planning, leadership development, safety, the development of metrics, and the maintenance of all P&L.Block by Block is a national security company that provides safety and hospitality services to downtown special improvement districts and universities.

I facilitated the expansion of automated traffic enforcement sales by direct marketing to law enforcement and city government officials in the US. I organized and supported all new program implementations, ensuring successful start up and client satisfaction. -Assisted with the development of national marketing materials, statistics, presentations, and correspondence-Communicated with clients to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback-Analyzed competitive products in terms of reliability and features

As a Manager in Express Scripts’ Security Operations Group, I managed the daily physical security operations at multiple locations around Ohio. These sites included a remote sales office, a large mail order pharmacy, a pharmacy call center, and a specialty drug distribution warehouse. In addition to my daily physical security responsibilities, I conducted drug diversion and other types of investigations, perform internal audits, acted as liaison between my company and federal/state agencies, and oversaw additional occupational safety needs for all sites assigned. -Managed site security guard forces. Developed site specific guard procedures. Provided vendor contract oversight to ensure compliance. Managed security and safety incident reporting and record-keeping requirements according to retention standards.-Managed security systems. Ensured that systems were inspected, tested and serviced. Conducted physical security assessments for each site; evaluating general building construction, door hardware, life safety, locks/keys, and security systems. -Managed and conducted security and safety investigations. Conducted internal security investigations; theft, fraud, violence, threats or similar cases of misconduct. Coordinated findings with Corporate Investigations, Legal and HR departments as needed. Established and maintained relationships with the DEA and law enforcement.-Supported the safety functions. Site safety programs include: SDS/Right-to-Know, hazard/safety communication, powered industrial trucks, fall prevention, ergonomics, disease prevention/blood-borne pathogen, driver safety/training, electrical safety, and fire & life safety. Participated in OSHA inspections, accident investigations, and insurance investigations at assigned sites.

Working within the Law Enforcement Services Section, I collaborated with the law enforcement and juvenile justice communities within Ohio to provide direction for OCJS programming, ensuring compliance with state and federal grant requirements.-Served as a liaison between OCJS and the OTFCA Drug Task Forces around the state-Coordinated direct marketing of OCJS programs related to law enforcement and juvenile justice technology. Conducted presentations and meetings with stakeholders for program adoption.-Analyzed and evaluated program policy and procedure and advised on pilot project initiatives-Developed and presented training sessions, and assisted with OCJS sponsored state conferences-Conducted on-site reviews of OCJS grant-funded initiatives and provided assistance with grant submissions-Represented OCJS at meetings, committees, and conferences with state, federal, and community agencies, speaking on the behalf of the OCJS Executive Director

Managed the daily financial, operational, and customer service functions for all Block by Block clients within the central U.S. region. Reporting directly to the Block by Block Vice President, I supported the attainment of all short and long term objectives.-Assisted with the direct marking of services to perspective clients, followed up with new business leads and conducted presentations as needed-Ensured that high service expectations were being met through quarterly contacts with clients; evaluated service quality by performing audits and initiating corrective actions as necessary-Analyzed operational and financial indicators to improve performance, making sure that operations were carried out in accordance with contracts and service level agreements-Coordinated with local Operations Managers on the recruitment, selection, orientation, training, development, and retention of all staff

Responsible for the implementation and supervision of Capital Crossroads Special Improvement District, an innovative program encompassing twenty-five blocks of downtown Columbus, Ohio. Utilizing the "Broken Window Theory," my staff of approximately thirty Ambassadors strived to make downtown Columbus the safest, cleanest, and most hospitable location in the region.-Was responsible for daily supervision and management of this successful program-Developed and implemented all training, policies, and procedures-Formed collaborative partnerships with local businesses, organizations, media, and law enforcement-Conducted survey research to determine effectiveness of program and areas for improvement

As a sworn police officer, I enforced state law and city ordinance, investigated criminal complaints, and performed special duties as the department’s Crime Prevention Officer and School Resource Officer.-Developed and instructed crime prevention and safety programs for all city schools-Designed and conducted training seminars for parents and teachers-Planned and ran a yearly Summer Safety Camp for area youth-Provided crime prevention training to local organizations and companies-Conducted residential and commercial security surveys

I developed and instructed classes in various aspects of Community Oriented Policing for police agencies and community groups within the state of Ohio.-Instructed: Intro to Community Policing, Forming Effective Partnerships, Problem Solving, Organization and Community Assessment, and others

As a sworn police officer, I enforced state law and university regulations, and worked as the department’s Crime Prevention Officer.-Provided research and crime statistics to student groups and to university employees and management-Conducted training and informal programs for university staff and students-Analyzed campus crime patterns and made recommendations for extra patrols or procedure change

As a certified state police instructor, I organized and conducted classes in Human Relations and Juvenile Processing for basic police academy recruits.

I designed and implemented an undergraduate course in Juvenile Justice for the Sociology/Criminal Justice Department.

I facilitated informal criminal hearings with first time, non-violent offenders, their guardians, and the complainants. I determined guilt and designed an individualized intensive supervision program for the youth to follow. Additionally, I supervised all youth assigned to my caseload until successful completion or transfer to formal court proceedings.-Provided classification and appropriate treatment options for qualified offenders-Effectively corrected unruly behaviors with trained supervision, and fostered creative networking between local schools, parents, and law enforcement, and other service providers

I processed juvenile offenders into the facility, supervised the daily program, escorted offenders to court, and counseled youth about their concerns and behavior.-Conducted training for all court staff in areas of youth gangs and violence

As a sworn officer, I enforced state and city law, investigated criminal complaints, and performed special duties as required.