• Uncover customer’s needs and present them with solutions.• Provide technical support to customers and guide them through troubleshooting or setting up their devices.• Control foot traffic by creating appointments, checking customers in, and delegating team to customers in need.• Educate customers about Apple’s products and their features as well as available services.

•Isolated and Restructured Legacy system•Developed React components connected with Redux on a Customer relationship management system and a expense tracking web application•Worked closely with the backend team to discuss API endpoints and strategy•Participated in weekly sprints to discuss goals and progress.

• Taught a class of 30 high school students about mobile app development, programming, and presentation etiquette.• Lead a group of students as their project manager to build a game using Thunkable in 10 weeks.• Created and managed my student group timeline to ensure the game is completed by the final showcase event. • Assisted and encouraged students to make their own graphics and audio for their game.

How can personal data add value and context to the content people share on social media? In a team of four, we are working alongside Professor Daniel Epstein to create a mobile application that will create Snapchat stickers displaying user's data.• Brainstorm, design, and create stickers involving different metrics of personal data.• Organize and facilitate interviews to gather feedback on sticker and mobile application prototypes.• Create wireframes, mockups, and prototypes of mobile application that creates these stickers and will transfer stickers to Snapchat application.• Implement mobile application using Swift/Java and Snapchat's API.

• Educate new hires on proper inspection and operation of Anteater Express buses.• Perform mock DMV class B driver tests to ensure trainees are ready for future tests.• Conduct operator evaluations and on-going compulsory training to maintain operator proficiency.• Discuss overall operator progress to supervisors during our bi-weekly meetings.

• Operated diesel and electric buses to serve the community get around campus and local Orange County locations.• Perform daily safety pre-inspections to ensure buses are operational and ready for service.• Complete post-inspections at the end of service to check and refill fluids/air and get buses ready for service the next day.• Strategize improvements and discuss metrics at the start of every new school quarter with the entire Anteater Express team.

• Met with stakeholders to understand needs and strategize re-designing the current project website.• Analyzed current trends and stakeholder’s requirements to create website flow and interface.• Created mockups and mid-fidelity prototypes using Adobe XD.• Collaborated with the development team on the front-end by developing React components connected with Redux.