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Decisive, results-focused management professional with 20+ years of expertise managing technology/operations teams and successfully delivering on highly complex client projects in the information solutions industry.• Global Team Management – Experienced and accomplished at managing technology and operations teams both domestically and internationally. Strong emphasis on developing a team of valued business partners to provide consultative solutions to the business• Business Partner – Proven success partnering with senior management to ensure production results are aligned to corporate strategies, business objectives and budgets• Metrics - Advocate of establishing, maintaining, and monitoring performance metrics to manage and monitor effectiveness• Project Management – Strong project management skills, proven success driving deliverables to desired results on time and under budget. Proven ability to define, improve and execute process improvement initiatives• Vendor Management: Vendor management including selection, contract negotiation and servicing
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RetiredNone Jan 2022 - PresentResponsible for developing and maintaining an effective operational relationship between HISNA and Hyundai Motors America (HMA). The Client Services Manager ensures that HISNA serves as an enabler for HMA to successfully meet their strategic and tactical business objectives. Client satisfaction is attained by fostering open communication between HISNA and HMA management teams, establishing meaningful KPIs and providing reliable performance metrics. -
Independent It ConsultantElkay Plastics Apr 2012 - PresentCommerce, CaIndependent consultant providing Information Technology management expertise to a client who is struggling with a poorly executed ERP and Supply Chain software implementation. • Serving as the main interface between the client and the ERP software vendor to resolve a large number of technical issues resulting from the implementation.• Providing interim management leadership to the IT team due to the unexpected departure of the VP of Information Technology.
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Director - Client ServicesExperian 2007 - 2011Operations Director for multiple teams of Processing Analysts responsible for extracting and analyzing data from Experian’s databases per complex client specifications and delivering final product to clients. Optimized team performance through coaching, training and performance management. Resolved issues to client’s satisfaction. • Led high-performing, Costa Mesa, California and Santiago, Chile-based operations teams to deliver high volume, bulk data to clients with an emphasis on exceptional quality and on-time delivery. Teams have achieved at least 99.6% quality rating 36 straight months.• Directed the startup of Client Services’ Santiago, Chile operations team. Responsible for all financial planning, hiring and training. Realized 40% labor savings. -
Director - Corporate SystemsExperian 2003 - 2007Directed global software development teams responsible for implementing and supporting Financial, HR and Sales software systems. Recognized as a leader who accepts challenging projects and successfully delivers.• Successfully integrated US, UK and India based business applications support teams to provide a consistent and cost effective support model.• Led a global project team to successfully implement an Oracle ERP software package. Consolidated multiple divisional accounting systems onto a single vendor package drastically reducing software licensing and support costs.• Directed the creation of Experian’s first data warehouse / business intelligence project providing senior management with previously unavailable key business metrics.• Led the rollout of Siebel CRM software for Experian’s US and UK businesses providing sales managers and senior management much needed sales pipeline data. -
Technical Director - Management Information SystemsExperian 1996 - 2003Directed software development teams to successfully complete mission critical projects that provided operating efficiencies and reduced costs for back office operations. Responsible for building and managing both project and system support teams. Ensured team training and performance management. Provided on-time and on-budget delivery of all projects.• Integrated two divisional billing systems onto a single platform significantly reducing application support costs.• Implemented a regional invoice distribution strategy resulting in a four-day reduction of DSO.• Led the implementation of Siebel’s problem and change tracking system leading to tighter control of software changes and improved tracking and reporting of client technical issues.• Led the development of a custom expense reimbursement system to replace an aging VRU-based system providing much greater functionality and ease of use.• Directed the design and development of an Executive Information System that provided daily transaction metrics to senior management.
Danny Boston Skills
Danny Boston Education Details
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Bachelor Of Science In Information Systems
Frequently Asked Questions about Danny Boston
What company does Danny Boston work for?
Danny Boston works for None
What is Danny Boston's role at the current company?
Danny Boston's current role is ** Retired and enjoying life without stress **.
What is Danny Boston's email address?
Danny Boston's email address is db****@****ica.com
What schools did Danny Boston attend?
Danny Boston attended Western Illinois University.
What skills is Danny Boston known for?
Danny Boston has skills like Vendor Management, Business Intelligence, Business Process Improvement, Management, Strategy, Project Management, Business Analysis, Leadership, Software Project Management, Erp, Start Ups, Analytics.
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Daniel Boston
Seymour, Tn3gmail.com, njit.edu, bostontechnologies.com2 +185663XXXXX
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