Planned, project managed and operated hundreds of successful small/large scale internal hybrid events, both onsite and offsite. Researched and deployed innovative audio visual infrastructure in conference rooms, attracting more users into the office. Managed and deployed new workspace management and telephony software solutions. Researched and implemented innovative technology infrastructure and software that drove high quality experiences in office and for events. Planned, project managed and executed office buildouts worldwide. Worked closely with all departments to provide effective end user support resolution for software and infrastructure related issues as well as interfaced with vender support to escalate and resolve technical issues resulting in a smoother troubleshooting process.