Danny Dever Email & Phone Number

Provide operational management and product direction for all the TransmetriQ Tracing and TMS products. Work with the team to facilitate opportunities for TransmetriQ based on customer requirements and value we can provide. Ensure development of a quality products and services with a clear value proposition utilizing customer knowledge and experience as well as analytical data.• Manage the prioritization of user stories, features, new products, projects, and process improvements• Obtain relevant market analysis including customers, competitors, and capabilities to use in the decision and prioritization process• Develop short and long term strategic roadmap and plan for current and future product goals to drive value • Deliver annual budgeted revenue and manage expenses for the product portfolios and monitor them throughout the year• Make pricing decisions based on value and opportunity, including ad-hoc reporting requests• Lead, mentor and coach product owners and business analysts on product and industry knowledge

Interfaced with multiple levels of railroad management proving a single point of contact between the railroads and Railinc for general communication exchange on projects, opportunities, billing, and issues. Developed a deep understanding of assigned accounts’ business and how they interface with Railinc. • Liaison between assigned, top accounts (CN, KCS, UP and BNSF) and managed overall relationship • Understand and regularly review assigned accounts purchasing habits, invoice trends, and 12-month forecasts. • Developed strategies for adding value to Railinc’s commercial Intermodal product offering• Worked with account teams to build account plans and attack opportunities to create revenue for Railinc• Problem solved and resolved all issues with accounts to maintain and improve customer satisfaction• Through ongoing customer interactions, developed an understanding of their specific business needs, product capabilities/requirements, pricing sensitivities, competitive options and service requirements• Developed relationships with key industry and internal stakeholders to further Railinc’s industry value

Oversaw all operational offices for domestic transportation in the organization. I was responsible for driving customer satisfaction, operational excellence, productivity and profitability.• Branch network totaled 12 offices and 180 employees• Was responsible for operating budget of $500 Million in annual revenue• Facilitated Budget Planning, Personnel Training and Development and Productivity Analysis for each branch.• Conceptualized and designed a monthly compensation awards program for operational employees• Participated and was a member of the Corporate Executive Leadership Team with monthly meetings to review corporate numbers, initiative updates and strategize ideas among group• Served on the Process Mapping and Management Committee, an initiative to standardize operational processes• Traveled to Corporate Offices, Branch Network, Customer and Carrier Offices |50 to 75% travel monthly

Responsible for overall performance of NLA’s Over the Road (OTR) services including strategy, revenue and gross margin production, customer service, process performance and profitability. • Business strategy development and implementation.• Effective relationships with OTR customers, suppliers, and business partners• Ongoing maintenance of OTR vendor relationships• Communicate relevant opportunities to sales/branch network• Development and maintenance of relevant key performance indicators

Raleigh-Durham, North Carolina Area

Mba, Business

Bs, Marketing And Sports Management

Activities and Societies: Baseball and Kappa Alpha Order