Danny Martinez Email & Phone Number

➢ Learn and become self-sufficient in new systems and share knowledge of the system with the team➢ Liaison to channel managers of all major telecom carriers, for client and team needs➢ Work with sub-contractors to outline the client’s business and technology requirements; created pricing proposals, set expectations, and goals for implementation and completion➢ Manage Mobility Operations➢ Manage orders through all major mobility carrier’s ordering systems➢ Facilitate and procure contract renewals➢ Maintain and deliver a high level of service to internal team, sub-contractors, andclients

Foothill Ranch, Ca

➢ Manage online sales➢ Increase and decrease inventory counts as needed on our online store➢ Maintain organized warehouse inventory➢ Audit warehouse inventory on a monthly basis➢ Coordinate with shipping team to assure appropriate shipping costs and methods➢ Resolve customer issues in a timely manner through email and phone

Santa Barbara, California Area

➢ Internship at KCSB Sports➢ Live broadcast of sporting events, providing play-by-play and color commentating➢ Live on air show production➢ Interview players and coaches➢ Write preview and review stories for all UCSB sports➢ Create and edit audio clips

Mission Viejo, Ca

➢ Branch lead➢ Participated in interview panels for new potential team members➢ Lead training of new team members and cross training of existing team members➢ Maintain organized filing systems➢ Analyze consumer loan applications and pertinent member financial or credit data➢ Provided technical support for computers and cash machine problems within the branch➢ Deliver World Class personal service face to face as well as over the phone➢ Assist with all complex member situations and transactions

Mission Viejo, Ca

➢ Facilitate and lead monthly meetings for the branch➢ Manage scheduling for multiple branches to maximize efficiency➢ In charge of maintaining appropriate supplies in stock for the branch➢ Branch liaison to back office support departments

Mission Viejo, Ca

➢ Supervise employees of my department and employees of the store➢ Maintain staff performance by coaching, counseling, planning, monitoring, and reviewing job results➢ Swiftly and effectively solve customer challenges➢ Maintain quality control and satisfaction records➢ Constantly seeking new ways to improve customer service➢ Resolve technical difficulties (i.e. shipping, repairs, questions, concerns) ➢ Train new employees in company procedures and work duties➢ Create schedule for the department