Danny Patel work email
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Danny Patel personal email
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General Manager, IT (CTO) delivering quality leadership position for a reputed Healthcare company in India. Driving change toward the company's success, security, and brand empowerment.I am a techno manager with the ability to think strategically, with the best work ethic endowed with skills such as leadership, a vivid problem solver, time management by working smartly, effective communications, dependability, and a multitasker. I have extensive experience in Technology & Operations, Cost Improvements, Process Refinement, Service Delivery, Risk Management, Learning, and Compliance. A visionary with 19+ years of experience with repeated success in leading the enterprise Technology stack, Data Centers, ERP, complex projects, architecture design, processes, people management, and methodologies. Experienced in directing and developing cross-functional teams in designing leading-edge technology solutions. Expert at launching technology programs that safeguard data, streamline operations, drive innovation, and advance business strategy. Efficient team builder focused on acquiring and developing high-performing leaders and fostering cultures of excellence.ITIL Process oriented, IT Strategy expert, an integral member of Change and Steering Committee. Designed SOPs for major IT processes and actions. Strong knowledge of operational challenges and their resolution. Received accolades on several occasions for elevating C-SAT levels, and integrating new systems, processes, and solutions.From many of my career achievements:• Built and managed 3 Data Centers (ISO27001, PCI DSS)• Streamlined Global IT Operations• Active Directory with MS Exchange Server for large enterprises with policies and controls• Designed and built entire IT Infra for Credit Card printing business following PCI-DSS standards• Empowered with the additional role of CISO for the Credit Card printing business unit• Designed IT Policies and SOPs• Winner of performance award• Deployed ITIL-powered IT helpdesk for 2 enterprises• Customer-facing IT Projects (National And Global)From many capabilities:• Digital Transformation• IT Infrastructure • Global IT Operations • IT Governance• Service Excellence• Compliance audits• Skill evaluation and Talent development• Lean budgeting• Cost optimization• Vendor managementGlobal Exposure: YesIndustries worked in: Healthcare, Media, Banking, Investments, Software (Product Based), Finance, Legal, IT Services, Cash Management, Payment Card (PCI), Manufacturing and Logistics, Non-Profit
Healthcare (Confidential)
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General Manager It (Head It)Healthcare (Confidential)Mumbai, Mh, In
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General Manager It (Head It)Healthspring - Family Health Experts Jan 2022 - Jun 2023Mumbai, Mh, In• Leading company-level architecture, platform, and data configuration processes and implementation protocols.• Information and Cyber Security, Business Continuity• Digital Transformation• Thorough understanding of all key and current technologies, platforms, and trends.• Developed and implemented a long-term strategic technological blueprint.• ISMS, SIEM Monitoring, Reporting• IT Processes and Policies• Provide hands-on project management and serve as a key member of the technology strategy team specializing in framework architecture.• Define the business process, application, and technology requirements for multiple applications across all business units.• Facilitate communications and negotiate with team members to build alignment between business and technology groups.• Core business processes and technologies to support and enhance operations.• Development of tools for knowledge management, workflow, document & content management, search, and web-based collaboration.• Heading multiple projects and initiatives throughout the entire project life cycle; held full responsibility for project staffing, design/architecture, modeling, budgeting, and execution. -
Business Continuity ManagerBnp Paribas Dec 2020 - Dec 2021Paris, Fr• Managed BCP for 800+ applications• Business Impact Analysis• Periodic testing and reporting of applications and DC• ISO 22301 Certified• Closing findings as per test results -
Senior Information Technology ManagerSony Music Entertainment Oct 2019 - Sep 2020New York, Ny, Us• Global IT Operations (incident management)• Managed Tape Libraries, File Servers, DB Servers and application servers• Enterprise Backups to Tapes• Remote support• Implemented Service Desk for India and UAE• BCP / Disaster Recovery Planning and drills• IT Strategy, Vulnerability Management• External Compliance Audits• Participated in Annual IT Budgets• Vendor Management -
Head Of Information TechnologyDeh Feb 2019 - Oct 2019Built enterprise IT team, IT Strategy, Setup DC in Dublin, IT policies, processes, elevated compliance levels, Built new offices, hardware standardization, ITIL Service Desk, BCP / DR, Enterprise Security Suite, Active Directory for Single Sign-On (SSO), Cloud Mails, IT staffing and training, SOPs, Vendor Management, Networking, Compliance, and Security
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It Operations ManagerCiti Oct 2017 - Feb 2019New York, New York, Us• IT Infrastructure services to 4800+ users • Global IT Helpdesk • Process Analysis and Improvements• IT Operations & Governance with global teams• Change Management• Network Management (LAN / WAN / GMPLS)• Cisco IP Telephony Infrastructure• Thin Clients and VDI• Vendor Management• Annual Budgets (IT)• Improvise C-SAT -
Senior It ManagerCms Info Systems Ltd. Mar 2006 - Oct 2017Mumbai, Maharashtra, In[Senior IT Manager] Strengthened, lead and supported large IT Infrastructure of more than 2500 users, 150+ servers and network equipment, Streamlined IT Operations including Service desk, Windows, CentOS, Ubuntu, Interface with Development Team for business applications, IT budgets, Windows Active Directory, Service Delivery, Enterprise Backup, White Gloved support, ATMs and Kiosks, Vendor management, Skill evaluation and trainings, Continuous Improvement Plans, Moderate Pre-Sales activities, SOPs and Policies, Headed National TRC (Test and Repair centre) where I managed large team of 160 technicians and 9 managers, Created 3 Data Centres (Mhape ([ISO27001], Vashi [PCI DSS] & Bangalore), NOC for RCOM, EUC, built more then 10+ offices nationally, VAPT, Vulnerabilities Assessment and Remediation Tools, MPLS, SIEM, Developed BCP / DR policies and drills, MDM Tools, Business Application Support (DevOps), Built remote Site for Amway in Japan, Recruitment station in USA, Revamped DC for a textile corporate, Corporate office for Foreign Equity Firm, Enterprise Email Systems, Networking and Firewalls, Virtualization and consolidation of Servers, DLP, Endpoint Detection and Response, Enterprise Security Suite.[CISO] Responsible for the information and data security of the Payment Card business of CMS Info Systems Ltd. PCI-DSS compliance audits conducted by Rupay, Visa & MasterCard, and various banks periodically. Created Data Center in Vashi following PCI-DSS standards. Implemented several processes, controls and policies resulting in passing of every audit and certification. -
CisoCms Info Systems Ltd. 2015 - 2017Mumbai, Maharashtra, InCISO for Credit Card printing Bureau
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National Manager, TrcCms Info Systems Ltd. Mar 2006 - Oct 2008Mumbai, Maharashtra, InQuality of repairs of items that are sent to TRC (Test and Repair Center), provide technical and tactical guidance, provide purchase support etc.
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Information Technology ManagerThakker & Thakker 2000 - Mar 2006Windows Servers, Mails, IT Support, IT Policies
Danny Patel Skills
Danny Patel Education Details
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Jaipur National UniversityBca -
BjpciHigh School/Secondary Certificate Programs
Frequently Asked Questions about Danny Patel
What company does Danny Patel work for?
Danny Patel works for Healthcare (Confidential)
What is Danny Patel's role at the current company?
Danny Patel's current role is General Manager IT (Head IT).
What is Danny Patel's email address?
Danny Patel's email address is da****@****cms.com
What schools did Danny Patel attend?
Danny Patel attended Jaipur National University, Bjpci.
What are some of Danny Patel's interests?
Danny Patel has interest in Table Tennis, Gizmos, Technology, Horse Riding, Education, Science And Technology, Driving.
What skills is Danny Patel known for?
Danny Patel has skills like Servers, Vendor Management, Windows Server, Networking, Management, Firewalls, Itil, Vmware, Team Management, It Service Management, Microsoft Exchange, Troubleshooting.
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