Danny Vo Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

As the Operations Manager, I held a pivotal role in overseeing and optimizing the daily operations of the company. I was responsible for managing processes, streamlining workflows, and ensuring the efficient allocation of resources across various departments. By analyzing and improving operational procedures, I successfully enhanced productivity and.

• Provided ongoing administrative support to the owner, driving the organizational success of daily operations and special projects,including handling over 4000+ transactions and over $100,000 in sales yearly.
• Served as primary point of contact, addressing inquiries, resolving concerns and processing vendor contracts and invoices
• Focused on new strategies to keep innovating the brand and seeking for feedback for improvement
• Curated website using Shopify, edited and monitored content for Shop Evolution website, and social media.

• Managed and developed a strong brand identity, while creating relevant and engaging content that has increased traffic and customer sales by 44%
• Managed inventory level using Excel and implemented efficient marketing strategies that focus on the target market
• Developed and managed budgets for digital advertising, while allocating resources effectively to maximize profits

Toronto, Ontario, Canada

• Committed to reaching and exceeding consultative service goals designed to engage, retain, and grow customer relationships
• Effectively connected with customers, and collaborated with co-workers and management, using excellent oral and writtencommunication skills, leading to 49% sales growth in the first month by creating customer bonds and.
• Participated in inventory accountabilities, including receiving, cycle counts, and loss prevention measures

• Led social media and email marketing campaigns to drive new business developments and opportunities
• Remotely helped with customer inquiries and general problems relating to customer orders, packaging, and shipping
• Managed scheduling appointments, meetings, and events ensuring an organized calendar with timely reminders

Toronto, Ontario, Canada

• Participated in inventory accountabilities, including receiving, cycle counts, and loss prevention measures and organized tasks in assigned sales areas
• Committed to reaching and exceeding consultative service goals designed to engage, retain, and grow customer relationships by greeting customers and building relationships
• Exceeded sales goals by 25% by staying informed about the latest fashion trends/ offers

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Education record

International Baccalaureate, High School Diploma