• Latino* ERG: Interim Co-Chair (Aug – Nov 2023); Vice-Chair (Nov 2023 – Aug 2024).• Managed recruitment, onboarding, and professional development of staff, aligning with NYPL policies.• Evaluated 30+ youth projects in the 14th–16th Annual Emoti-Con NYC Youth Digital Media & Tech Challenge, providing actionable feedback and fostering creativity.• Processed 5000+ new books and serials for the ReCAP facility, achieving great accuracy in bibliographic quality control.• Coordinated preservation efforts for periodicals and serials, ensuring long-term accessibility and usability.• Provided public service at the Information Desk, assisting with library cards, patron records, and microfilm equipment.• Pursued professional growth through regular participation in industry workshops and conferences.

• Led recruitment and training for page staff, increasing onboarding efficiency.• Delivered public programs engaging 40+ participants, fostering community involvement.• Developed training materials for the Youth Tech Workgroup, delivering workshops on hardware and software use.• Provided daily patron instruction on internet usage, computer applications, and library services.• Evaluated 20+ youth projects in the 12th–13th Annual Emoti-Con NYC Youth Digital Media & Tech Challenge (2020–2021).• Facilitated programs emphasizing DEIA principles as part of the DEIA Community Cohort.• Conducted outreach to increase public engagement with library services.• Assisted with circulation, collection management, and daily library operations.

• Supervised page staff, providing instruction and training on daily operations.• Managed inventory and reader requests for research materials using ILS catalog and inventory software.• Performed public service desk duties and processed materials for the Milstein Stacks.

• Trained, scheduled, and supervised page staff in compliance with library policies.• Assisted patrons at the Internet Desk and ensured seamless user experiences.• Shelved and arranged materials, mastering The Dewey Decimal Classification System.

• Copywriting & Editing: Delivered compelling copy and editorial support to the creative team, aligned with marketing strategies and trends.• Content Strategy: Collaborated with management to define content direction, ensuring alignment with brand goals and audience needs.• Promotional Materials: Partnered with the marketing team to create and refine promotional collateral, maintaining brand consistency.• Project Management: Coordinated production schedules with internal partners, ensuring seamless content creation and on-time delivery.• Social Media Leadership: Directed and enhanced online engagement via Twitter, setting tone and driving community growth.• Content Innovation: Conceptualized unique ideas to expand and improve content, supporting long-term objectives and strategic plans.• Collaboration & Integration: Worked closely with the admin team to align creative approaches with operational timelines.• Audio/Video Production Support: Assisted producers with both short-form and long-form original content, maintaining high production standards.• Community Building: Developed strong relationships and cultivated a robust podcasting network, enhancing audience engagement.• Patreon Content Development: Consulted with the ITMOB team on creating exclusive Patreon content to enhance subscriber value.

A podcast where real G's that love nerd stuff talk about comic books, sci-fi, gaming, anime, and movies with a New York twist. Essentially its Barbershop Nerd Talk.

• Copywriting & Editing: Delivered high-quality copy and editing support to the creative team, ensuring alignment with brand voice and marketing objectives.• Content Creation & Direction: Crafted, refined, and established the tone for engaging online content across multiple platforms.• Social Media Management: Developed, wrote, and posted content on Facebook, Instagram, and Twitter; tracked and analyzed performance metrics to achieve growth and engagement goals.• Data-Driven Strategy: Monitored and analyzed social media performance, using insights to refine strategies and exceed growth targets.• Cross-Team Collaboration: Coordinated with managers, guests, podcasters, and sound engineers to plan, produce, and distribute content across key platforms.• Promotional Support: Assisted the marketing team in creating and editing promotional materials to drive campaigns and brand visibility.• Video Content Consulting: Partnered with NACK team members to strategize and produce impactful video content, enhancing audience connection and engagement.

• Provided management and guidance for IT support of desk-based computer hardware and software, diagnosing and solving issues and escalating to 3rd Line where appropriate for internal/external users.• Coordinated with cross-functional teams – disconnected setups and worked together with the movers to ensure that workstations arrived at their correct locations• Solved IT issues at the new location – troubleshot the workstations and made sure that all peripherals and network cables were working

• Facilitated server builds and network configurations, including migration to a virtual environment• Performed quality control tests before restoring the user's data on the new image.• Backed up and restored confidential user data using the User Up and User Down script.• Coordinated with the client’s schedule before deploying and installing the new setup to minimize downtime.

• Co-managed two servers, two PC and two Mac labs consisting of 30+ computers each, two iPad carts consisting of 15+ units each, and a mixed lab of 30+ computers in the school library.• Implemented a ticket system to expedite the triage support system, which minimized downtime by 50%.• Assisted the school with A/V equipment setup, installation, and troubleshooting for school events and staff professional development.• Supervised and managed the policies and curriculum for the Summer Mouse Squad Learn Program and CTE student Aides.