Delivery of Visualisation Training through public classes and In-House seminars in Oceania and Asia (70 plus two day classes delivered). This includes live online classesLeading people on visualisation techniques for content engagement and capturing meaning to help solve complex problemsGraphic Recording for workshops, seminars and conferences

(Scaled) Agile Delivery and Coaching consulting in various Industries, such as Financial Services (Suncorp Group) and Retail (Super Retail Group)Suncorp involved, at a Bank Automation program level:- establishing a Tribe of 80 people (including 7 Teams) with surrounding enabling capabilities- supported the Tribe Leadership team- leading and coaching Squad and Tribe event cadence- introduction and coaching the use of Objectives and Key Results for Bank Automation program delivery- continuous and then fully synced quarterly delivery planning across Suncorp with the Tribe- scaled delivery at a program level for automation throughout the Bank- coaching across the enterprise in terms of an enterprise delivery framework, including managing dependent relationshipsWith the Super Retail Group I led delivery teams working on transforming SRG's Data and Business Intelligence from a legacy SAP Business Warehouse platform to a fully digital AWS hosted cloud solution with accessible retail analytics insights. Creation two new cross functional Feature Teams with specific emphasis on two areas for SRG's new Cloud Data and BI platform. Successful delivery of a national retail Business Intelligence hub for sales and supply chain information

Coached a Digital Delivery Team to help them improve their delivery for QSuper's member web portal through greater product focus within their digital delivery framework Established and Coached Teams in a new Insurance Technology domain. This included establishing a new delivery framework, roles and responsibilities including for a new Product Owner, planning and change management to deliver of QSuper’s / QInsure's new core insurance claims management platformEstablished and Coached the core delivery Teams in the Superannuation Technology Domain in their brand new delivery framework for QSuper core Superannuation platformEstablished and Coached a new DevOps Team in the Superannuation Domain on their delivery for an automated Build, Test and Deploy pipeline. This included facilitating their continuous DevOps maturity assessmentBroader within the organisation, I facilitated Retrospectives, continuous improvement sessions and Risk Workshops for the major project Team leading a change in a Financial Asset Management service provider

Product Ideation, Discovery and Delivery of web client forms moving departmental business units from manual and physical lodgment Product Owner role which encompasses leading various business unit clients through a ‘Discovery / Concept’ stage through to ‘Rapid Prototyping through product ‘Initiate’ stage and then ‘Delivery’ Interface between the development team and business units. Usability and User Acceptance Testing in product development and deliveryVisual storytelling is a key tool I used to engage stakeholdersAgile Delivery Product Development for establishment of a cloud based internal inter-agency ‘register’ of regulated entities Sprint Management including all Scrum ceremonies and Backlog planning. Established Jira Cloud agile and Confluence knowledge base wikis for Project content and transparency for stakeholders Customer Journey Mapping including facilitating stakeholder and customer workshops to gather data using Visual Facilitation techniques to capture meaning and content Virtual brainstorming and workshop facilitation with a State-wide distributed team using a virtual real time collaboration toolsAgile coaching with the Unit and other teams in the department

Agile lead coaching and leading change in enterprise reporting programs of work and Agile business transformation. These are SQL Server Database analytics and IBM Cognos reporting applications.Facilitate a Scrum framework (previously Kanban) for these programs of work including Daily Stand Ups, Retrospectives and Sprint Reviews (i.e. as the Iteration Manager)Coaching the Team in Backlog Planning, Sprint Planning including User Story elaboration and forecasting effort and collating business value.I use Human Centred Design practices for service design and continuous improvement, including customer field research and co-design to develop better reporting services. Led experiential learning in Human Centred Design through IDEO's Design Kit courses.Customer and user experience interviewing for Suncorp's Innovation Lab in developing a digital prototype.Workshop facilitationProvide facilitation for various units within Suncorp to encourage broad and diverse thinking.Jira and Confluence Super User

Strategy Development and Risk ManagementDesigned and delivered the Morgans’ formal Enterprise Risk Management Strategy (incorporating operational, regulatory and reputational risk). Co - designed a full risk assessment of Morgans’ cybersecurity defences through engagement with Morgans Business Technology department. Compliance advice in relation to AML / CTF, retail / wholesale person Corporations Act application.

At the beginning of a career change I advised on issues regarding the property industry for industry advocacy. Developed industry submissions for the introduction of environmental upgrade finance for commercial buildings and residential property agent regulation.

Project Management, Stakeholder Engagement, Change Management and LeadershipLead Project Manager for the design of national consumer protection legislation and data migration for personal property securities and business name registration in Queensland. Led the policy review for 'off the plan' disclosure frameworks for residential property sales and changes to residential property agents regulation.Mentoring and leading a small team of policy officers to deliver these policy objectives for Goverment.

Project Management, Stakeholder Engagement and Change ManagementLead policy Project Manager for the re-design of licensing and data registration under the Security Providers Act for enhanced consumer protection.Mentoring and leading a small team of policy officers to deliver policy objectives for Goverment.

Project Management and Stakeholder EngagementVenture capital limited partnership Project Manager to establish incorporated limited partnerships registration in Queensland.