As the Development and Agile COE, I ensure the success of IT delivery teams at Air Canada by providing mentorship, best practices, and support to development teams. I foster a culture of excellence, innovation, and collaboration within the development community of practice. I standardize development processes and tools, and implement reusable patterns to drive efficiency, quality, and scalability. I promote the adoption of agile frameworks, CI/CD, and automated deployment to deliver value to stakeholders. I also support the recruitment and resourcing of skilled developers.

At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital plays a leading role in all aspects of our customer’s journey. As a part of that growth, we are investing not only in what we build and how we build it but in the culture we are building around it as well.As a Manager of Digital Enablement, I am focused on building and leading a team of developers to deliver innovative customer experiences, drive automation, and reduce operating costs. I lead and support our agile development teams. I am also responsible for producing scalable, fast, and robust solutions in an innovative atmosphere and providing technical leadership. Additionally, I am responsible for growing the capabilities of the developers and leaders on the Digital Enablement team.

Leader in the Digital Development and Accessibility Centre of Excellence, promoting coding best practices, Agile methodology in our teams, and secure and enterprise-level patterns throughout our initiatives while keeping accessibility compliance top-of-mind throughout the development cycle. My Air Canada portfolio includes Web and Mobile Loyalty/Aeroplan, Cargo/RIVO websites, digital applications and AI projects.

As the technological extension of Ontario’s public education system, TVO’s vision is to create a better world through the power of learning. TVO provides learning opportunities for Ontarians through innovative educational products, in-depth current affairs, groundbreaking documentaries, and award-winning TVOKids resources inside and outside the classroom.As Manager of Web & Mobile Delivery, I utilize my 20+ years of experience in the online industry to successfully manage and lead the development team in building, implementing and maintaining interactive and mobile-friendly web pages, sites, and eCommerce solutions. My team’s portfolio includes the following:TVOmathify.comMathify helps provides FREE, live one-on-one tutoring from Ontario teachers for math students in Grades 7 to 10.ILC.org The Independent Learning Centre is Ontario's designated provider of distance education and the exclusive provider of General Educational Development (GED) Testing in Ontario.MyILC.ILC.orgILC’s learning management system (LMS) is a web-based administration, documentation, tracking, reporting and course delivery site that provides an alternative source of public education to Ontarians and international students.TVO.org The website provides access to in-depth current affairs, groundbreaking documentaries and programs that tell stories about our communities, our country and the world we live in.TVOKids.comThe all-new TVOKids provide Ontario's youngest minds with fun and engaging digital learning opportunities, all based on the Ontario school curriculum.TVO mPowerFree online games that support the development of K-6 math and STEM skills in the classroom... and now at home, too!

As the Director of User Experience & Online Services, I was responsible for directing the overall user-centred design of the websites, online tools and services. I was also responsible for managing and leading the interaction, visual design and usability testing teams for online media. My passion for user-friendly design and my love of online technologies has helped me deliver tier-1 level websites and online tools for Globalstar and Spot customers and various stakeholders.

I was responsible for developing, managing and maintaining over 50 worldwide websites for Globalstar Inc. (www.globalstar.com) & SPOT LLC. (www.findmespot.com). Websites range from public, extranet, and intranet to web-based administration applications and tools such as:- Public Web sites, CMS tools, Social Media initiatives, Dealer Sales Support Sites, eCommerce Systems and Processes, Independent Gateway Operators and Value Added Resellers Support Sites, Customer Service Information Portal and all remaining web-based application utilities such as the Tier Support system, Return Merchandising Authorization Online Management tool, Service support system, Promotional and Service Code Management Systems, Search Engine Interfaces, Access Control systems, Inventory, Product Management and Ordering utilities, and CRM online tools.I have also developed and launched a popular Social media platform called Spot Adventures (www.spotadventures.com) that utilizes APIs from the Spot tracking service, Facebook, Twitter, Disqus, Google Maps, Google+, Picasa, YouTube and Flickr

I was responsible for developing, managing, and maintaining the company's North American web sites, including public, dealer, and internal sites.I was also tasked with revamping the Dealer Sales support sites for Globalstar USA and Canada.I successfully developed various online tools such as a web-based Return Merchandising Authorization System (RMA) and an online CRM solution to manage and track sales and marketing leads.I also managed a team of web developers, including temporary contractors from both Canada and the USA.

I was responsible for redesigning and developing the Globalstar USA and Canada public web sites

I was a multimedia developer at Rich Media. This role included graphic design, video/sound editing, 3D animation, and web site design and programming. I also successfully manage various corporate accounts and projects which included project proposals, client meetings, design presentations, and regular correspondence.My portfolio of work included projects for BMO, Bell Mobility, Harris Bank, TD Canada Trust, Sun Life Financial, Amicus, North York General Hospital, Halton Health Care, Shouldice Hospital, and Lupus Foundation.

I was a product specialist in their Hand-Held Computer and PDA division. I was responsible for researching, reviewing, and testing of various electronic devices that were sold at their store and kiosks. I also provided technical and troubleshooting support for staff and customers. I also developed, managed and maintained their corporate web site and online advertising. I was also in charge of producing the company's sales and marketing materials such as product brochures, training materials, print advertising, media buys, and newsletters.

I worked for Sharp's Authorized Service centre during summer terms as an office administrator and helped with book keeping.I was also responsible for customer and technical support for their Hand-Held Computer and PDA division.