Top producing rep, closing $7.2MM in total Services revenue (including Outreach’s largest Services deal of $1.28MM) yielding a total of 40,000+ new Outreach users

Orchestrated high-value strategic deals within the Enterprise Strategic business segment, fostering strong partnerships with Outreach’s largest and most demanding customers

Designed and implemented foundational pre-sales collateral, scenario-based proposals, and pre-sales pricing calculators, leading to streamlined scoping practices and improved collaboration across the business

Led customers through comprehensive onboarding plans comprised of project kickoffs, content strategy deep-dives, technical configuration sessions, and enablement workshops -- consulted on sales strategy development and change management programs with C-suite executives to enable swift user adoptionSuccessfully executed over 90 Outreach implementations with companies ranging from 10 to 200+ usersResponsible for deployments that resulted in expansion ARR of $450k+ and ~400 licenses sold

Led a 10-member team of Market Development Representatives (MDRs), delivering over $75 million in qualified pipeline to our Mid-Market Sales partners – responsible for top-of-funnel engagement, beginning with a prospect’s “first touch” through final sales qualification

Advised CEO on strategic matters relating to the 12-member Sales Development Team (SDR) including weekly and monthly sales forecasts, territory management plans, SDR career growth, building long-term operational efficiencies, and piloting/rolling out new technologies and sales workflows- Drove pipeline resulting in over $2.6 MM in ARR and increased average deal size by 140% year-over-year- Established new onboarding, training, and continuing enablement programs for SDR new-hires, inducing quicker tool adoption, stronger process adherence, and 33% faster ramp time- Re-engineered commission structure to drive more competition/alignment via daily activities and sales goals- Implemented complete Salesforce redesign, spurring process optimizations around prospecting, record-keeping, and reporting, leading to enhanced data integrity and more effective SDR outreach- Conducted monthly 1:1’s with all SDRs to gauge training progress, assess performance, establish short-term and long-term goals, and explore opportunities for personal/career growth- Presented monthly and quarterly performance results to leadership team at State of the Unions

Joined Bizible as the second outbound Business Development Representative, responsible for identifying qualified companies, prospecting ideal personas, and generating demos from cold emails, phone calls, and social media. Promoted early to lead growing team of SDRs/BDRs and drive inbound/outbound sales campaigns.

Developed initial sales strategy and served as lead product designer for hospitality-focused B2B iOS application, BeerDNA, enabling bar/restaurant operators to realize full revenue-potential of draft beer programs via waste mitigation and inventory management (9Mile Labs Accelerator Program member)- Developed go-to-market strategy for distributors and commercial establishments, securing commitments from 16 local restaurants (including pilot restaurant Brave Horse Tavern) prior to BeerDNA’s commercial launch- Collaborated with designers/engineers on UX/UI usability studies for bi-weekly app updates to pilot partners- Created multi-pronged pricing strategy through detailed analyses of competitors’ market impact/penetration

Operated and managed the highest-grossing location within a 15-unit, award-winning restaurant group – provided support as an On-Demand manager to stores throughout California and helped open the first out-of-state Eureka! in Seattle, WA

Led company in variance-management for week-over-week beverage margins, ran cost analysis of store’s entire beverage program, re-programmed bar offerings to fit within company’s financial targets, established and cultivated partnerships with distributors/brewers/ vineyards/distilleriesAs Service Manager, responsibilities included but were not limited to: service audits, hiring, training, firing, scheduling, off-site event planning, banquet pricing, media relations, and marketing

Promoted early out of management training to run Houston-based locations for award-winning restaurant group- Hired, trained, and regularly evaluated team of 50+ employees at highest grossing store in Houston- Managed weekly schedules across all front-of-house departments: bartenders, servers, and greeters- Consolidated training modules into cohesive program for streamlined employee development

- Controlled $250,000 annual restaurant operations budget with managerial responsibilities including, but not limited to: weekly and monthly supply inventories, account reconciliations, and bi-weekly orders- Accurately forecasted monthly restaurant operations outlays and reduced amount of incidental expenses by identifying and stimulating cost-saving habits