Danny Koh Email & Phone Number

Oakville, Ontario, Canada

Oakville

Oakville

I remind myself daily of my fiduciary duty to customers while staying compliant within BMO and industry standards. I respect customers for their time and business and take time to know each person. What questions do you have? I would love to help!

Oakville

Notable Accomplishments:- Assisted more than 100 clients from diverse backgrounds (new immigrants, laid-off individuals, retired persons, stay-at-home parents for example) achieve realistic training and employment goals; exercised tact and diplomacy in interacting with clients to attain consistently high (at least 4 out of 5) customer service ratings.- Re-introduced, and led by example, regular information/resources sharing among team members that worked towards client success while boosting camaraderie on site. - Actively engaged clients through public information sessions and workshops; refreshed outdated workshop material with easy-to-understand concepts and strategies- successfully relaunched workshop on “Resume Building Essentials” which was well-received by participants.

Hamilton, On

- Generated employer leads and build community connections through proactive outreach efforts in Hamilton and neighbouring cities- Sourced work orders and encourage employers to hire multi-barriered job candidates through Employment Ontario placement incentives- Encouraged businesses to invest in their employees through the Canada-Ontario Job Grant (COJG)- Maintained fiscal accountability to track client supports, placement incentives and employer training grant dollars through detailed paper records and succinct case notesSelected Accomplishments: - Launched innovative “1 for 10” campaign – ran 1 km for every $10 donation – in support of agency’s Case for Kids 2016 fundraising campaign. Raised $310 and ran 31 km within a week.- Organized and executed community job fair which brought together 18 employers and over 100 attendees. Event was very well received - those surveyed commented it was " very beneficial" and "excellent".- Worked closely with employers, mature and youth clients as an integral part of the ES, Youth Job Connection (YJC), Youth Job Connection - Summer (YJC-S) and COJG teams

Lawrence Square Hub

- Provided one-on-one employment support services to under/unemployed jobseekers who were eligible for services according to Employment Ontario guidelines- Supported the service delivery of Employment Ontario's employment services model including career exploration, needs assessment, Job Search, Job Matching (Placement and Incentives) and Job Retention, case management- Coached and educated clients on viable and logical career paths & options based on their individual skills, experiences, qualifications and preferences- Utilized empathetic listening skills to identify barriers to employment and provided appropriate support & referrals for clients to maximize their chances of employment success- Managed a caseload of clients while making sure that written documentation were up to date and all clients progressed through the program life cycle - Worked in liaison with Employer Services Consultants to connect clients with employers as part of job matching and placement efforts- Kept updated on referral sources by liaising with community partners within the non-profit industrySelected Accomplishments:- Helped 20+ clients successfully attend skills training through Second Career funding - including a client who had previously been on Ontario Works for 4 years- Consistently received an average of “Very Good” to “Excellent” on client feedback for workshops conducted (Resume/Cover Letter; Job Search Strategies, Interview Preparation)- "Company's Best Race Timing", Scotiabank Toronto Waterfront Marathon, 2013 - 21Km- "Company's Best Race Timing", Scotiabank Toronto Waterfront Marathon, 2014 - 5Km- Contributed to success of annual MTCU compliance audits through rigorous quality assurance checks

Lawrence Square Hub

- Provided assistance to clients using the resources (computers, photocopier, fax, books) at the Resource and Information Centre- Offered direct resume and cover letter support to clients- Greeted and addressed concerns of walk-in clients; provided them with information about the services that are offered based on Employment Ontario criteriaAccomplishments:- Went beyond regular volunteer duties by helping staff to prepare for annual MTCU compliance audit

North York

- Volunteered with the weekly Professional Circle Program; co-facilitated workshop sessions dedicated to providing clients with valuable employment search strategies such networking, cover letters, mock interviews, etc- Designed outreach flyers and recruited professionals for "Meet and Greet" networking session- Offered direct resume and cover letter support to clients

North York

- Math Tutor (Part-time) for Grade 1-6 children- Reinforced regular curriculum by revising content and providing supplementary assessment materials- Focused on strengthening Math fundamentals and cognitive problem-solving processes

University Of Toronto At Scarborough

- Served as Invigilator of exams written by students registered with AccessAbility Services- Maintained exam integrity and student confidentiality

Toronto, Canada Area

- Administered various language measures such as the Peabody Picture Vocabulary test (PPVT) to Grades 4-6 children

Toronto, Canada Area

- Delivered and picked up completed exams to and from various departments throughout University of Toronto's St George Campus. Selected Accomplishments:- Zero incidents and 100% timely deliveries with proper documentation

Basic Military Training Centre

- Trained recruits at SAF Basic Military Training Centre- Took charge of the training, welfare and discipline of recruits- Supervised numerous training activities as Chief Conducting Officer- Counselled recruits facing personal adjustment issues and effectively resolved conflicts among them

Honours B.A., Sociology

- Graduated with High Distinction - Dean's List Scholar - Co-authored a research poster on second language acquisition in immigrant.

Honours B.Sc., Psychology

Activities and Societies: Member of Erindale Singaporean Malaysian Society

Ossd, Ontario Academic Credits

Awarded Ontario Scholar

O' Levels

Activities and Societies: Fairfield Methodist Symphonic Band