Danny Lee Email and Phone Number
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With over 22 years of ICT experience, I am a Regional Senior Industry Service Manager at Huawei, where I lead the software and service solutions, contracts, and marketing for the Enterprise OSS & Managed Services (MS) segment in the Asia Pacific region. I have a strong background in service management, operational management, business development, project management, vendor management, contract negotiation, service delivery, and client relationship management.I have successfully managed cross-functional physical and virtual teams across Asia, supporting key accounts in various industries, such as telco, FSI, manufacturing, oil & gas, semiconductor, government, education, gaming, and media. I have also participated in regional meetings and assignments in Europe and Asia, contributing to the solution and service design, business development, and portfolio management for the Next Generation Workplace Transformation Program. I hold multiple certifications from Microsoft and Cisco, and I am fluent in French, English, and Mandarin.
Huawei
View- Website:
- huawei.com
- Employees:
- 142063
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Regional Senior Industry Service ManagerHuawei Nov 2020 - PresentFederal Territory Of Kuala Lumpur, MalaysiaMajor bid/project software & service solution, contract & marketing, industry O&M, lead for Asia Pacific OSS & Managed Services (MS) within Enterprise BG Premier/Strategic/Core NA, Continuous improvement on CX and Industry automation & Intelligent operation and maintenance O&M (ToH, ToB, APM, NPM). Primarily on ISP, Energy, Transport, Government and Healthcare industries.
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Global Service Delivery ManagerHemmersbach Jun 2019 - Nov 2020MalaysiaP&L, Service Operation & Improvement, New Business, Vendor Management, Utilization & Billing, Stakeholder Management, Maintenance & Managed Services (MS) within major account. -
Head Of Business Operations - MalaysiaDxc Technology Mar 2018 - Jun 2019MalaysiaEnd to End Ownership of entire DXC Malaysia campus ~ 5000 employees- Site Financial - Budget & Forecast, Billing & Recovery- Center employee - Learning & Development program- Center Communication & Event, Client Experience & Employee Engagement - Site Capacity, Requisition & Expense Management- Resource Utilization, Billability and Chargeability, Demand & Supply Management- Site Audit & Compliance, Business Continuity Management- Vendor Management -
Account Run Leader (Workplace Services) - Nokia GlobalDxc Technology Jul 2017 - Mar 2018CyberjayaLeading all workplace services for one of the largest telco equipment company with ~ 150,000 workplaces globally. Responsible for all client management, delivery and assurance activities across multiple regions. Own the incident, change, problem and request activities. Oversee the T&T activities within the workplace area. Manage client's O365 new tenant and lead contract change request (CCR) for new business. Drive on-going service improvement program for all contractual SLA/KPI.
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Regional Service Delivery Lead - Manulife AsiaDxc Technology Aug 2015 - Jun 2017Petaling Jaya, SelangorDelivery lead for a Canadian insurance company and financial services provider, with regional office in Hong Kong and presence in rest of Asia countries; Developed peer level relationship with country CxO; Provided leadership and coordination among all the GDN; Client Relationship Management; Business Development
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Head Of Field Services Delivery, Bt Global Services (Btgs) - Oracle & CiscoBt Jan 2013 - Jul 2015Kuala LumpurDelivery Lead of in-country enterprise product, support maintenance & field services - BT Global Services (BT GS)Service Delivery & Operation ManagementClient Account ManagementBusiness Development, Sales/Bid supportLocal/Regional Partner ManagementBudget and P&L ManagementPresales, Sales & Bid Support Service Level ManagementPerformance ManagementVendor Management -
Regional Technical Competency Centre Manager (Apac) - Workplace & Service Desk - Asia PacificAtos Sep 2006 - Dec 2012Cyberjaya, MalaysiaDelivery Manager (Managed Services) Growing the offshoring technical delivery team Technical competency level managementRun profitable accounts and satisfied clients and P&L managementService delivery, performance & monitoring managementPerformance ManagementBid Support (Regional/Global workplace and field services)Project ManagementVendor ManagementService catalogue and Portfolio ManagementCloud computing -
Technical Account Manager, Hps - Shell GlobalHp Jan 2004 - Sep 2006Damansara, MalaysiaTechnical Account Manager for SHELL IT - Mission Critical Team (HP Services)Managed delivery teamsHandling of global product & services escalationGlobal client Account ManagementLeading cross-function local & virtual teams -
Major Account Support EngineerHp Jan 2001 - Dec 2003MalaysiaSystem Engineer, Major Account Support Engineer - Product Support Operations (PSO), HP Customer Support (HP CS)Product Escalation ManagementProject ManagementSystem Platform/OS implementation, migrationIT Asset ManagementLocal, GLC, PLC client Account ManagementAssignment in Indonesia for DLS project rollout
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Mis ExecutiveBerjaya Corporation Berhad Jan 1999 - Dec 2000MalaysiaManaged daily operation of the enterprise app for Berjaya resorts/hotels.Oversee other junior MIS staff and assignment of tasks & projectsManaged security and availability of data servicesManaged system backup for all critical servers in all resortsSuggest and implement upgrades on the support environment to General Manager in local resorts and Group IT ManagerPrepare annual IT budget for resorts and seek approval from F&AManaged service performance for software vendors for point-of-sales system POS, Hotel & Resort, Microsoft and hardware vendors HP, CompaqVendor management (HW & SW)Provide support for high profiles visitors, club members and ensure issue resolved within same days
Danny Lee Skills
Danny Lee Education Details
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Malaysia University Of SciencePhysics & Computer Science -
Chong HwaScience Stream
Frequently Asked Questions about Danny Lee
What company does Danny Lee work for?
Danny Lee works for Huawei
What is Danny Lee's role at the current company?
Danny Lee's current role is Regional Senior Industry Service Manager♦Global SDM♦Head of Business Operations♦Account Run Lead♦Head of Field Service♦Regional Technical Competency Center Manager♦Technical Account Management.
What is Danny Lee's email address?
Danny Lee's email address is da****@****tos.net
What is Danny Lee's direct phone number?
Danny Lee's direct phone number is +4420783*****
What schools did Danny Lee attend?
Danny Lee attended Malaysia University Of Science, Chong Hwa.
What are some of Danny Lee's interests?
Danny Lee has interest in Science And Technology, Children, Education, Economic Empowerment.
What skills is Danny Lee known for?
Danny Lee has skills like It Service Management, Service Delivery, Vendor Management, Management, Managed Services, Pre Sales, Itil, It Outsourcing, It Management, Service Management, Project Management, Business Development.
Who are Danny Lee's colleagues?
Danny Lee's colleagues are 应广耀, Benedict Obotse, Joe L., Sangra Ogoye, 陈代来, Fawaz Mohsen, Cai Bo.
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Danny Lee
Senior General Manager Corporate Strategy & Development (Sunway Malls) | Putra MallSelangor, Malaysia5gmail.com, yahoo.com, masimo.com, k2sports.com, masimo.com
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