With over 22 years of ICT experience, I am a Regional Senior Industry Service Manager at Huawei, where I lead the software and service solutions, contracts, and marketing for the Enterprise OSS & Managed Services (MS) segment in the Asia Pacific region. I have a strong background in service management, operational management, business development, project management, vendor management, contract negotiation, service delivery, and client relationship management.I have successfully managed cross-functional physical and virtual teams across Asia, supporting key accounts in various industries, such as telco, FSI, manufacturing, oil & gas, semiconductor, government, education, gaming, and media. I have also participated in regional meetings and assignments in Europe and Asia, contributing to the solution and service design, business development, and portfolio management for the Next Generation Workplace Transformation Program. I hold multiple certifications from Microsoft and Cisco, and I am fluent in French, English, and Mandarin.
Listed skills include It Service Management, Service Delivery, Vendor Management, Management, and 45 others.