Danny Leon Email and Phone Number

Responsible for the development, implementation, execution and monitoring of self-assurance activities as part of the front-line control testing group supporting multiple lines of business within CIB under the control executive organization. Specialized in the identification and analysis of risks and controls related to conduct risk types including sales practice risks, new business initiatives, fraud risks, customer harm, reputation risk and complaints management quality control and quality assurance programs. Performed execution of monitoring routines, business process risk-based assessments, evaluation of control design, drafting and ownership of procedures and related artifacts, execution of recurring self-assurance activity testing and results reporting for the submission of high-priority regulatory deliverables. Collaborate with cross-functional groups and stakeholders to ensure understanding of business process, methodology, supporting models to ensure compliance with regulatory expectations, policies and standards, and drive necessary change or remediation as identified within performance of self-assurance activities.

Direct compliance and risk management strategy with a Code Violations Team and a Registrations Team including risk identification, negotiation, code violation remediation, and regulatory compliance. Product manager and developer of property registration services impacting clients’ loan-servicing portfolios and real-estate-owned assets. Leveraged identification of client risk resulting in revenue achieving over 300% growth in fiscal year 2018 and trending an additional 72% growth in 2019. Creation and maintenance of a national database of local legislation and property registration ordinances. Supported a multi-faceted waterfall of tasking, process flows, and business controls by providing strategic planning and design management to software partners and served as a SME in the exploration and development of proprietary systems. Partner with real estate brokers, preservation companies, insurance carriers, attorneys, homeowners’ associations, and government entities to negotiate, reduce, and settle fines and penalties. Design trend and exception reporting ensuring staff and vendor performance compliance with service level agreements. Coach and train staff on interpreting legislation, creating action plans, improving processes, and career development.

Managed REO assets and bank-owned foreclosure operations with a team of Asset Managers and account support personnel including marketing strategy, disposition, pricing strategy, offer negotiation, asset rehabilitation, and REO inventory preservation.  Guided team through strategy execution performing at 115% of expected timelines, compliance, and quality assurance metrics, 122% of sales goals in 2016 and 137% in 2017. Developed compliance controls such as enhancing tasking to capture data that could not previously be reconciled reducing exceptions with a 100% success.  Established and built trust with clients by providing operational and performance updates on assets within client portfolio. Developed and authored new departmental policies, procedures and guidelines to improve workflow and process management. Creation and completion of remediation plans to reduce risk factors discovered through self-identified audit initiatives and external audit investigation.  Coach and train staff on identifying risks and solutions, creating action plans, improving processes, and career development.

Led default administration efforts with a team of Default Document Specialists including document signing and compliance, legal discovery review, and travel to appear as a corporate witness at hearings and trials. Led efforts to standardize, create and maintain a national library of foreclosure document templates to improve consistency, efficient processing times, and compliance with investor and regulatory guidelines. Developed and implemented enhanced reporting capabilities identifying production, process management, workflow, audit populations, exception processing, and creation of BPM reporting dashboards for the department.  Implemented tasking, process flows, and business controls in cooperation with technology partners. Authored new departmental policies, procedures and guidelines to improve workflow and process management.  Coach and train staff on document interpretation and effective research, creating action plans, improving processes, and career development.

Spearheaded foreclosure litigation risk management with a team of Litigation Specialists including effective communication of objectives, distributing reports to senior leaders, collaborating with legal counsel, appearing as a corporate witness, case management, special report analysis and presentation, process improvement, execution of affidavits, and legal discovery. Provided engaged leadership and development to staff including auditing portfolios and exception items to ensure compliance, guidance on case management, and performance management. Cooperated with Collateral Documents Department, provided insight and established databases for proper release, safeguarding, and management of documents, served as a liaison for litigation defense, and bailment to outside attorneys.  Supported a multi-faceted waterfall of tasking, process flows, and business controls by providing strategic planning and design management to software partners and served as a SME in the exploration and development of proprietary systems.

Managed a portfolio of foreclosure litigation cases and adverse legal matters including mitigating risks, complying with regulations, logistics coordination and daily communication with retained counsel requiring extensive travel, and discovery research. Investigation and presentation of evidence to reduce risk of legal, reputation and monetary losses to the company as a result of fraud, servicing errors or adverse litigation. Escalated and presented high-risk cases to senior management and legal departments to secure proper defense and settlement authority. Produced reports with data from disparate sources and led special reporting initiatives.

Facilitated foreclosure audits and monthly closing demonstrating meticulous attention to detail and regulatory compliance. Conducted audits of foreclosure timelines, liquidation process associated government-backed loans, and post-sale claims to ensure compliance with rules and regulations and to maximize cost recovery. Closed final bookloss determinations consistently 200%+ above departmental goals. Responded to noncompliance losses and curtailments with determination and preparation of reports.

• Representation of clients on both buying and selling side of real estate transactions. Successful closing of over 40 escrows in past twelve months.• Specialized in distressed properties; short sales; foreclosures; trustee sales.• Director of research in distressed properties and foreclosure acquisitions including field research, broker price opinions, comparative market analysis and client solicitation.• Director of marketing campaigns including web site development and maintenance, e-mail marketing, client solicitation and open houses.

• Representation of clients on both buying and selling side of real estate transactions. Successful closing of over 40 escrows in past twelve months.• Specialized in distressed properties; short sales; foreclosures; trustee sales.• Director of research in distressed properties and foreclosure acquisitions including field research, broker price opinions, comparative market analysis and client solicitation.• Director of marketing campaigns including web site development and maintenance, e-mail marketing, client solicitation and open houses.

- Responsible for the acquisition, relationship and management of a large number of clientele.- Sales of a diverse offering of content marketing services. Over 20 service offerings including, but not limited to content development, copywriting, search engine optimization (SEO), link development, social media strategy, software, multivariate testing solutions, creative design and development.

- Responsible for the acquisition, relationship and management of a large number of clientele.- Sale of services including search engine optimization (SEO), cost-per-click advertising services (SEM / PPC / CPC), content writing and link development services.

- Responsible for the acquisition, relationship and management of a large number of clientele.- Sale of services including search engine optimization (SEO), cost-per-click advertising services (SEM / PPC / CPC), content writing and link development services.

• Office Manager for professional attorney service specializing in discovery and reproduction of confidential records for various lawsuits and insurance claims.• Oversight of daily tasks and operations of office staff and field agents while providing administrative support to CEO and representation to clientele.• Responsible for accounts receivable: generation of invoices, billing of clients, crediting balances, collections and settlement of debts and liens inside and outside of courtroom.• Recruiting, screening and interviewing of new job candidates. Trained new employees in all facets of the business.