Danny Liu Email & Phone Number

Vancouver, BC, CA

• Temporary store manager/first man since August 2024
• Awarded Consumer Choice Awards 2025 in the business category
• In charge of store operations, sales, inventory, and service departments.

Vancouver, British Columbia, Canada

• Achieved #1 best store service performance nationwide in 2023
• Effectively communicated with fortune 500 distributors like Ingram Micro, Redington, and Synnex for shipments on a weekly basis
• Actively overseen business reports, performance reviews and BC store operations
• Performed administrative duties, analysis product trends and promoted weekly sales
• Resupplied BC stores monthly as the main distribution hub
• Managed CRM and develop analytics & performance metrics

Vancouver, British Columbia, Canada

• Evaluation of staff performances and implemented company SOP guidelines in store operation
• Assisted other departments and provided management substitutions in the BC region
• Provided training to new hires across BC store locations as the main hub
• Ensured sales and service team KPI targets are met on a monthly basis

Vancouver, British Columbia, Canada

• Handled customer service calls 40+ per day and over 100+ transactions per day, hitting or over exceeding KPI monthly targets
• Front desk & service desk duties, assisted customers with product knowledge, and performed daily inventory check duties
• Managed insider sales and online order quotes, assisted B2B department

Richmond, BC

• Checked-out customers using POS and do daily maintenance reports
• Answered customer inquiries and concerns, providing product knowledge
• Ensured targets are met and assist stocking departments

Vancouver, Canada Area

• Maintained a professional look and ensure all areas in the facilities meet client expectations
• Made sure all garbage, recycling and green bins are properly handled
• Managed payments and procedures according to company policies
• Maintained cleaning equipment and handle chemicals & hazardous substances under WHMIS guidelines

Canada Vancouver

• Managed volunteer application forms and ensured requirements are met
• Scheduled more than 40+ volunteers and updated orientation policy & volunteer guidelines
• Communication with foreign agents at JP-Canada to provide safety and security to Japanese foreign students
• Going through event layouts internally and externally to ensure all volunteers, attendees, sponsors, vendors, and guests are safe in events

Diploma, Arts And Science (Asian Studies)

Activities and Societies: Japanese Kendo (剣道) Club -Southeast Asia history, culture, and Contemporary Asia -World History 17th Century to.

Highschool Diploma

Graphics and Design Assistant, and Yearbook Photographer.

Computer Systems Networking And Telecommunications, 90