Danny Ma

Danny Ma Email and Phone Number

Business Insights Project Manager at Commonwealth Bank @ Commonwealth Bank
australia
Danny Ma's Location
Greater Sydney Area, Australia
Danny Ma's Contact Details

Danny Ma work email

Danny Ma personal email

About Danny Ma

I am an accomplished and highly experienced technology professional with a broad range of applied skills and knowledge. I have 30 years of experience in the IT industry as a project manager, team leader, technical business analyst, systems specialist and software developer.I also have solid experience in customer feedback systems, case management and data-driven customer insights. I support Australia's largest and most sophisticated customer insights system, enabling over 55,000 users to record and analyse over 1 million complaints annually. In particular, I ensure that complaint data is available to the organisation so that actionable insights, reports and dashboards can be produced to drive service improvement and customer satisfaction while meeting regulatory compliance requirements.I possess extensive hands-on experience, with a demonstrable ability in effective leadership skills and a solid reputation for providing a ‘no-nonsense’ methodical approach with management, peers and partners both within and external to the organisation. I am adept at understanding business needs and translating them into IT solutions, and vice versa. I am well regarded for taking ownership and delivering on commitments with absolute integrity and a minimum of fuss.

Danny Ma's Current Company Details
Commonwealth Bank

Commonwealth Bank

View
Business Insights Project Manager at Commonwealth Bank
australia
Website:
commbank.com.au
Employees:
33550
Danny Ma Work Experience Details
  • Commonwealth Bank
    Business Insights Project Manager
    Commonwealth Bank Feb 2014 - Present
    My primary responsibility is to manage a portfolio of key technology projects within the Group Customer Relations business unit in the Retail Bank division. These projects deliver specific analytics and insights capabilities to multiple stakeholders.With my broad experience and knowledge of enterprise services I also bridge the gap between business and IT to streamline technology management and issue resolution.As a result, I have become an integral member of a diverse and… Show more My primary responsibility is to manage a portfolio of key technology projects within the Group Customer Relations business unit in the Retail Bank division. These projects deliver specific analytics and insights capabilities to multiple stakeholders.With my broad experience and knowledge of enterprise services I also bridge the gap between business and IT to streamline technology management and issue resolution.As a result, I have become an integral member of a diverse and highly capable business insights and analytics team supporting a large customer dispute resolution and insights capability across the Group. I am a senior member of the team and have risk management responsibilities in addition to my project delivery and vendor management responsibilities. Show less
  • Commonwealth Bank
    Bi Technical Support Analyst
    Commonwealth Bank Jun 2012 - Feb 2014
  • Global Technologies Company Pty Ltd
    Sales & Technical Specialist
    Global Technologies Company Pty Ltd Oct 2011 - Jun 2012
  • Supergeek Cremorne
    Director / Principal Technician
    Supergeek Cremorne May 2010 - Jul 2011
  • Tal Life
    Project Manager - New Ventures
    Tal Life May 2008 - Dec 2008
  • Dmtech Solutions
    Principal Consultant
    Dmtech Solutions Jul 2007 - May 2008
  • Eminence Group Pty Ltd
    General Manager
    Eminence Group Pty Ltd Jan 2006 - Jul 2007
  • Mlc / Nab
    Systems Consultant (Contractor)
    Mlc / Nab Apr 2006 - Dec 2006
  • Ibm Global Services
    It Specialist
    Ibm Global Services Apr 1991 - Jun 2005

Danny Ma Skills

Leadership It Strategy Systems Analysis Data Integration Website Development E Commerce Windows Server Business Intelligence Tools Requirements Analysis Data Warehousing Sdlc Stakeholder Management Etl Itil Network Infrastructure Microsoft Sql Server Business Analysis Web Analytics Resource Management Vendor Management Agile Methodologies Tableau Data Modeling User Acceptance Testing Testing Business Process Network Administration Business Requirements Business Intelligence Governance Sql Management It Infrastructure Management Project Management Database Design Software Development Unix Data Migration Service Delivery Software Project Management Cloud Computing Vmware Solution Architecture Integration Mysql Project Delivery It Service Management Databases

Danny Ma Education Details

  • Unsw
    Bachelor Of Science
  • Monaro High School, Cooma Nsw
    Monaro High School, Cooma Nsw
    Hsc

Frequently Asked Questions about Danny Ma

What company does Danny Ma work for?

Danny Ma works for Commonwealth Bank

What is Danny Ma's role at the current company?

Danny Ma's current role is Business Insights Project Manager at Commonwealth Bank.

What is Danny Ma's email address?

Danny Ma's email address is da****@****ail.com

What is Danny Ma's direct phone number?

Danny Ma's direct phone number is +612937*****

What schools did Danny Ma attend?

Danny Ma attended Unsw, Monaro High School, Cooma Nsw.

What skills is Danny Ma known for?

Danny Ma has skills like Leadership, It Strategy, Systems Analysis, Data Integration, Website Development, E Commerce, Windows Server, Business Intelligence Tools, Requirements Analysis, Data Warehousing, Sdlc, Stakeholder Management.

Who are Danny Ma's colleagues?

Danny Ma's colleagues are Thomas Morgan, Huynh Nguyen, Meggan Dennis, Stephen Wang, Chonthicha Kriprasertkul, Abhishek Aiyappa, Rosebelle Quinn.

Not the Danny Ma you were looking for?

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