Daniel M. is a Director, Security Engineering @ Crexi at Crexi. They is proficient in French. Colleagues describe them as "Daniel was a contractor in a business systems consultant role. He quickly learned the application and was able to perform first contact resolution. If an issue had to be escalated, he had excellent troubleshooting and documentation skills. He often had users who specifically requested to work with him, due to his expert knowledge, customer service skills and follow through to make sure an issue was resolved. He partnered well with the application team and had great communication skills with the users he supported and his manager. " and "I had the pleasure of working with Daniel for about a year. His interactions with my team where great, with clearly thought out resolutions to the issues we were facing, making sure we had the required knowledge and resources to proceed with the task at hand. He is a valuable resource whose skills and knowledge will always stand strong and true. Daniel, all the best. "