Danny Miyasaki Email & Phone Number

Salt Lake City, Ut, Us

Greater Salt Lake City Area

•In charge of managing a team of Data Analysts overseeing the data and process development needs of the department.•In charge of managing a team of Quality Analysts overseeing the quality control of plan benefits coded in the system.•Helped guide the Quality Analyst team to catch up on over 400 outstanding requests as well as keep up with current workloads. The team successfully accomplished the goal and has remained caught up with workloads.•Upon the merger with CVS/CareMark, I was involved with leading my team in helping to extract pertinent data needed to migrate customers over to the CVS/CareMark claim systems.

•In charge of managing a team of Data Analysts overseeing the data and technical needs of the department.•Researched and analyzed issues caused by RxAmerica's claims system and reported the impact to management.•Worked to convince the IT department of the need to move our current department process into a more stable environment such as an Oracle database.

•Worked closely with several departments within the company to verify that correct data was being reported to RxAmerica customers.•Trained several employees within the department on Oracle SQL.•Helped the auditing department utilize technology to speed up several processes.•Developed the Formulary Builder application using Microsoft Access. Increased the accuracy of audits and time spent by 75%.•Developed the Network Builder application using Microsoft Access. Increased the accuracy of audits and time spent by 75%.•Helped with the development of the On-Site process. Improved productivity by 50%.•Developed an effective rate tool for the Account Services team that cut down the time to determine effective rates by 50%.•Developed a tool for the MMA department to help with the accuracy of locating discrepancies in CMS formulary submissions.

•In charge of developing company reports into Crystal Reports format using Crystal Reports 11 running against stored procedures previously created on SQL Server 2000 database. •During the testing phase, made fixes to stored procedures so that reports would pull correct data. •Gathered requirements and created stored procedures on SQL Server 2000 database for new report requests. •Reports developed include financial reports showing order statistics broken down by order source, order type, and payment type, reconciliation reports for credit card payments and EFT, and many more.

•Developed reports upon request for all departments within the company and various clients using Crystal Reports 9, Microsoft Excel, and Microsoft Access. Reports developed include provider directories, sales reports, and many others.•Performed software installation and PC support for Windows XP machines within the company. Performed troubleshooting for Internet Explorer, Microsoft Exchange, and Microsoft Active Directory.

•Performed research on possible software applications for future purchase. •Analyzed and developed a prototype for a help desk tool to be utilized within the company. •Involved with developing DTS packages within SQL Server 2000 for archiving data from Idacorp Energy Solutions’ trading system

Bs, Computer Information Systems

Aas, Computer Information Systems