Danny Ryan Email & Phone Number

Rogers, AR, US

Rogers, Arkansas, United States

Rogers, Arkansas, United States

Bentonville, AR

Bentonville, Arkansas

Bentonville, Arkansas

Bentonville, AR

Harrison, AR

• Responsible for supporting, managing and coordinating the information systems, processes and procedures for Human Resources, Health Benefits, Compensation and People Development for the FedEx Freight organization..
• Lead, educate and provide guidance to the HRIS employees. This includes but not limited to preparing performance evaluations; and education of systems, company policies and procedures, and laws impacting supporting.
• Work with users to analyze, design, develop, test and implement programs to meet special and on going needs of human resources information
• Research and make recommendations for functionalities currently not in use as well as effective use of current HRIS
• Assist with analyzing department budget to identify budget needs and/or reductions
• Represent FXF with expert systems knowledge and provide guidance in cross Operating Company projects

Harrison, AR

• Oversee more than one project at a time depending on scope of work for each project
• Coordinate with functional departments and prepare scope of work needs analysis with customer requirements
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget
• Prepare status reports and ensure all documentation on file to support standards
• Review status reports with project team, including budget items based on approved CLEAR/budget dollars
• Prepare project status reports and keep management, business partners, and others informed of project status and related issues

Harrison, AR

• Departments are responsible for Assignment of Outside plant facilities to Service Order requests, Complex and Simple Service Order processing, Network Element Programming and the handling of Engineered Capital Work.
• 9 direct reports and 100 indirect reports located in multiple states including Union and non-Union workgroups
• Project / Team lead on Assignment Process Standardization:
• Organized team and set weekly meetings to review processes and procedures identified for standardization
• Updated management on a bi-weekly basis to report on progress and identify any roadblocks
• Interacted with several departments (Call Center, Engineering, Operations) to determine “best practice” for all groups

Harrison, AR

• Department is responsible for the Network Element programming for 6 state Region, approx. 600,000 access lines
• Review and Research Trouble Tickets
• Supervise group of 11 switch programmers
• Maintain and develop SSI (Switch System Interface) scripts for automated network elements programming
• Designed and created voicemail scripting that allowed for increased automated programming of voicemail
• Participated and assisted on-site with SSI conversion from Arkansas to Ohio