Daniel Nicolas Email & Phone Number

Kuna, Id, Us

Kuna, Id, Us

Tigard, Oregon, Us

Quality Lead on multiple Salesforce integration projects, including enabling customer transactions via RTP. Writing and maintenance of automated tests as part of multiple agile software development teams and the larger organization with tools/systems including: Playwright, React, Typescript, Cypress, Postman, MongoDB, Javascript, Azure Devops, ADO Test Plan, and Microsoft Azure Cloud. On Call, error triage, and Datadog log investigation to identify bugs and areas to improve test coverage.

Camas, Washington, Us

As QA Engineer / Testing Specialist, I work as part of the agile software team developing and improving a modern web based medical (audiology) software application using software / languages including: VueJS, ZendFramework, PHP, Javascript, docker, node, npm, git, Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE).- Created, updated, maintained, and executed test automation suites using modern front end test software including Cypress, Jest, Selenium, and Behat; updated documentation for both testing and development teams - Investigated and reported bugs with detailed regression reproduction documentation using available server logs and other tools. Responded to inquiries from users and technical support regarding functions and operation of software, documenting and reporting bugs.- Identified process and user experience design improvements and made recommendations for solutions to improve overall quality of software.- DevOps responsibilities including assisting Infrastructure Architect in migrating & supporting web applications to Google Kubernetes Engine (GKE) and Helm, monitoring and assisting software teams with releases, maintaining security certificate updates on internal servers, and pairing with other software developers to assist in root cause analysis, resolution, and documentation of issues.

Helping clients with website updates, system upgrades, and code fixes remotely.

Los Angeles, California, Us

DevOps developer role leading an agile team building a client facing media analytics dashboard for custom metrics for non profit media organizations with software / languages including: Javascript, python, html, css, php. ● Investigated bug reports from clients and internal teams. Managed cloud servers, applications, and other cloud based operations in both Google Cloud Platform and Amazon Web Services (AWS). ● Wrote developer documentation and operational guides, reviewed code and collaborated with from other developers. Organized the weekly agile based development sprints.

As a software developer I worked on front end and backend development of the embedded web streaming video platform startup using tools including: ruby, rails, javascript, jquery, html, css, capistrano, jira, git, bitbucket, aspera, aws, etc. and helped deploy regular software releases and hotfixes.

Onboarding engineer and support for YEKRA media clients. Writing scripts (Ruby/Rails), providing technical support, and using creative skills to optimize the onboarding process. Providing technical troubleshooting for media clients, affiliate members promoting films, and direct consumers buying and renting films online. Writing and updating documentation for public facing wikis. Working with a wide range of software including Aspera, SCP, SFTP, UNIX/Linux command line, Amazon Web Services, etc. in the onboarding process.

Provided design and webmaster services for small and growing businesses. Services included website design, modification, blog updates using content management systems, hand coded CSS/HTML, and graphic design work done in Adobe Photoshop and Illustrator for print and web publication. Provided advice regarding key marketing, social media / networking, and other technical strategies to improve client websites.

Managing 4 contributors, developing an editorial calendar, reviewing submitted content, moderating comments, and providing written articles on a regular basis. Designed and coded website, logo, and Wordpress themes.

Worked as part of the startup team focusing on Site Content Development and Price Analysis for the pricing guide for diamonds. Initial development of the website including research and analysis of diamond prices for creation of site algorithm, and ongoing analysis and updates to algorithm based on new market data. Additional responsibilities included storyboarding, wireframing, design mockups, search engine marketing, and social media marketing.

Provided Level 1 and 2 technical support & customer service at the rapidly growing domain registry and web hosting company. Resolved initial, advanced, and escalated issues for over 75 end users daily by telephone and email. Promoted to additional responsibilities as a key member of the fraud prevention support team. Resolved spam complaints and issues regarding service abuse and fraud through telephone and email support. (05/2006-06/2007, 06/2008-01/2009)