Human Factors & Design, Senior Manager
Current• Leadership and Strategy: Spearheaded the global User Research and Design strategy for Abbott Diagnostics, overseeing a diverse team of 13 specialists. Fostered innovation, contributing to a revenue increase from $100 million to $2.3 billion within three years through the launch of BinaxNOW COVID-19.•Global Team Development: Built and led international research teams across Asia, advancing human factors, usability, and UI work for medical device development.• Product Innovation: Championed the development of storyboards, task flows, journey maps, wireframes, and prototypes, ensuring optimal user experiences.• Strategic Communication: Effectively communicated and presented the UX vision within Abbott’s Rapid Diagnostics Division and across Abbott Global Human Factors Strategy.