Co-Founder @ Omneo & Arkade | Omnichannel Retail CX and LoyaltyI'm Danny Phillips, a co-founder of Omneo and Arkade, two companies that help brands create amazing retail experiences and retain their best customers. I'm also a certified advisory board chair and a CX authority at Wishlist, a digital e-commerce and retail community.With over 25 years of experience in the digital commerce space, I have a passion for using technology and data to empower brands and customers. I work with clients to design and implement omnichannel CX and loyalty strategies, leveraging the Omneo platform and the Arkade team. I also share my insights and best practices on customer-centric data platforms, retention, loyalty, and CX through teaching, speaking, and writing. I believe that brands can fundamentally change towards a retention and CX mindset and operating model, and reduce their dependence on high-cost and privacy-invading acquisition methods. By identifying and servicing their best customers, brands can deliver strong customer experiences and drive revenue growth. If you're interested in learning more or collaborating with me, feel free to message me or connect with me.
Listed skills include Digital Strategy, Digital Marketing, Social Media, Advertising, and 46 others.